Program Manager (Mid-Level)

Ryzen Solutions

San Jose, CA

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JOB DETAILS

SKILLS

Assembly Drawings, Bill of Materials (BOM), Business Development, Communication Skills, Computer Skills, Contract Manufacturing, Customer Satisfaction, Detail Oriented, Manufacturing/Industrial Processes, Metrics, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Presentation/Verbal Skills, Pricing, Printed Circuit Board Assembly (PCBA), Process Flow, Project/Program Management, Request for Proposals (RFP), Sales, Sales Management, System Integration (SI), Writing Skills

LOCATION

San Jose, CA

POSTED

30+ days ago

Title: Program Manager Program Managers are responsible for managing all activities related to a customer account to ensure that the business relationship is productive and healthy for the Customer and the company. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Primary interface and overall business management of assigned customers. • Coordinate the definition of the customer engagement strategy and drive customer objectives. • Coordinate the Customer Action Team member’s activities. • Coordinate internal resources to meet or exceed internal and customer expectations. • Manage the communication and expectations with the customer. • Manage overall Customer RFQ and quotations process and maintain pricing with the customer. • Manage and monitor account health metrics and track and report actions/issues. • Champion and drive overall account satisfaction to insure account growth • Coordinate with Business Development & Sales to assimilate new programs internally REQUIRED SKILLS • Must possess excellent language skills, both verbal and written, with the ability to clearly articulate thoughts and concepts. • Ability to understand customer motivation and underlying objectives and translate these into objectively defined tasks to be accomplished is critical • Must be able to effectively work with key levels and personnel and customers in an objective and rational manner. • Ability to plan and direct multiple and complex business functions in a dynamic environment. • Ability to read and interpret Bills of Materials, assembly drawings specifications. • Knowledge of the manufacturing process flow for PCBAs and Systems Integration. • Quality driven committed individual with attention to detail and a passion for success. • Strong computer skills and Microsoft office software with high proficiency in Excel and Power Point REQUIRED EXPERIENCE AND EDUCATION • 3 to 8 years in Program Management • 5 years in Customer Sales Management • 5 years in other capacities within contract manufacturing • Bachelor’s degree or equivalent experience
Required - Must come from an EMS or Contract Manufacturing background

Program Manager (Mid-Level)

Ryzen Solutions

San Jose, CA

About the Company

Ryzen Solutions

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