Role: Program Manager
Required Skills: MES
Experience: 6 - 8 Years
Function: TECHNOLOGY
Apply By: 2027-01-11
Must Have Technical/Functional Skills
- Experience with CPG domain, worked in shop floor and understands manufacturing and warehouse from inbound to outbound.
- Experience in leading end-to-end MES and Industry 4.0 transformation programs from due diligence, requirement gathering, product selection, development, pilot deployment, rollouts, adoption and value realization.
- Techno-Functional SME in Manufacturing Operations Management (Production Management, Quality Management, Inventory Management, Maintenance Management, Energy Management).
- Hands-on experience in architecting NexGen MOM solutions (MES integration with OT & Enterprise, On-Prem, Edge + Cloud).
- Hands-on MES experience (Pref. GE Proficy MES) with SQL, Historian, OPC, OT & ERP integrations. Experience in transforming reactive solutions into predictive, GenAI, Industrial AI and self-resolving use cases.
- Track record of building, mentoring, and scaling high-performing MES and I4.0 delivery teams (minimum 200-member team).
- Thought leadership to bring an "Outside-in View" on industry trends. Growth mindset to visualize and build solutions to address business challenges.
- Proven global customer-facing ownership: executive updates, steering committees, risk mitigation, change management, contract/SOW governance, and benefit realization.
- Program execution using Waterfall, Agile SAFe + stage gate, Azure DevOps, and DevOps CI/CD concepts.
- Manage program financials, contractual deliverables, change controls, and resource utilization.
Roles & Responsibilities
- Act as single point of contact for the customer (Business & IT VPs) for the overall engagement.
- Review Program Charter, Operating Model, RACI, and Governance Calendar against scope.
- Review baseline and track customer KPIs and TCS delivery/strategy metrics across every engagement.
- Review program milestones and bring rigor in delivery (time, quality, effort).
- Run weekly/monthly governance: RAG status, KPI performance, risks/issues/decisions (RAID), benefits tracking.
- Review the solution functionally and technically. Orchestrate multi-functional and technical teams to deliver the program and bring synergy across the programs.
- Drive AI adoption across all programs to improve team productivity. Drive AI use cases across MOM applications.
- Manage a large program portfolio, collaborate with sales to develop the opportunity pipeline, and ensure successful program delivery.
- TCS Delivery/Strategy: SLA compliance, defects & leakage, MTTR/MTBF, schedule/effort variance, utilization, attrition, automation benefits, Mfg.-led AI initiatives, CSAT, compliance audit scores.
Salary Range-$100,000-$140,000 a year
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TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.a
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Lega l Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.