- Support planning and coordination of a program and its activities.
- Works with director to determine current needs for program.
- Ensure implementation of policies and procedures.
- Maintain budget and track expenditures/transactions.
- Manage communication through media relations, social media, etc
- Schedule and organize meetings/events and maintain agenda.
- Support growth and program development.
- Ensures programs and services meet community needs.
- Promotes program and membership enrollment in interactions with existing and potential members.
- Coordinates program registration, including logistics to support phone, walk-in and web registration.
- Coordinates with marketing efforts to maximize enrollments and provides ongoing support to Program Directors on related issues.
- Ensures a level of service and engagement that fosters loyalty among those we serve.
- Organizes membership events at the YMCA and represents the YMCA at community events to promote the YMCA.
- Ensures proper implementation of front desk procedures. Reviews and updates desk procedures and communicates changes to staff in a clear, concise way.
- Coordinates with the business office as necessary on financial transactions.
- Participates in the planning of the annual budget; manages and implements the approved budget for membership and takes appropriate action to correct variances
- Leads membership staff and volunteers effectively; recruits and hires diverse staff and volunteer teams; on boards and develops them for success.
- Performs all other duties as assigned.
The YMCA Welcomes a Diverse Workforce
Equal Opportunity Employer M/F/D/V
The Gateway Region YMCA strictly follows a zero tolerance policy regarding child abuse.
- College Degree in related field or equivalent preferred.
- One to two years related experience preferred, as a coordinator of people or related activity.
- Ability to use typical business software and office equipment.
- Understanding of the role of volunteerism within the YMCA.
- Completion of YMCA program-specific certifications.
Full Compensation Package (when applicable):
- Health Insurance
- Dental and Vision Insurance
- 403(b) Retirement Savings
- Retirement fund of 12% per pay period after 2 years of full time employment
- 20% Discount on tuition at Missouri Baptist University
- Free household membership to YMCA nationwide
- Discounts on YMCA programs
- Discounts on YMCA Childcare