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Program Manager, Housing Stability

Rocket Mortgage

  • Detroit, Michigan
  • 6 days ago

    Highlights

    They are responsible for developing grant concepts in collaboration with others, executing on grant agreements, maintaining a reporting relationship with partners throughout the grant cycle, and managing internal processes to support that grant process (for example, marketing and communications, Salesforce, reviewing reports, and more). The Program Manager supports strategy development, collaborates with internal team members and external community partners, and uses a data-driven approach to build a cohesive portfolio of grants.

    Numbers & Facts

    LocationDetroit, Michigan
    IndustryBanking
    Company Size1,500 to 1,999 employees
    Year Founded2002
    Websitehttp://www.myrocketcareer.com

    Description

    The Housing Stability Program Manager cultivates investments and collaborations within the Gilbert Family Foundation that support housing stability, asset protection, and homeowner creation goals. The Program Manager supports strategy development, collaborates with internal team members and external community partners, and uses a data-driven approach to build a cohesive portfolio of grants. They are responsible for developing grant concepts in collaboration with others, executing on grant agreements, maintaining a reporting relationship with partners throughout the grant cycle, and managing internal processes to support that grant process (for example, marketing and communications, Salesforce, reviewing reports, and more).

     

    About the role 

    • Identify, develop, and scale investments that support organizational goals within probate; estate planning; non-profit capacity building; and supply and acquisitions.

    • Assess and inform the homebuying experience, at a system level, to enhance the homebuyer experience and infrastructure supporting the housing ecosystem in Detroit.

    • Build and nurture strategic partnerships with diverse stakeholder groups including government agencies, community development organizations, and philanthropic organizations to advance housing supply and homeowner creation initiatives.

    • Apply a data-driven approach to cultivating investment opportunities that align with the organization's strategy, mission, and values.

    • Manage grants throughout their lifespan in Salesforce and steward the relationship with grantees.

    • Set strategic, measurable, achievable, relevant, and time-bound (SMART) goals and then implement a work plan to achieve them.

    • Proactively manage risks by identifying and escalating challenges. Stay solution oriented and support the team in implementing solutions.

    • Stay curious about the issue area, trends and changing landscape to best inform organizational strategy and investments.

    • Work closely with the operations team on program metrics, reporting, and infrastructure.

    • Maintain communication flow between community partners and internal teams.

    • Coordinate with internal teams such as Marketing and Communications to develop storytelling opportunities that build awareness of our programs, initiatives and impact.

    • Maintain alignment with mission and values with the ability to demonstrate that commitment in daily interactions.

     

    About you 

    Minimum Qualifications

    • 3 years of project management experience in philanthropic, government, or non-profit spaces.

    • Experience partnering with diverse stakeholder groups such as government, community development, and philanthropic funders.

    • Demonstrated ability to collaborate with others internally and externally.

    • Exceptional written and verbal communication skills and the ability to communicate with individuals at all levels of an organization, including executive leadership.

    • Demonstrated ability to understand and respond to partners’ needs in rapidly changing business or community environments in a way that also aligns with the organization’s goals and strategies.

    • Demonstrated ability to set, meet and reflect on program goals, milestones and outcomes as well as to pivot tactics when appropriate.

    • Demonstrated ability to use data to identify opportunities that drive systemic change.

    Preferred Qualifications

    • 5 years of project management experience in philanthropic, government, or non-profit spaces with experience working within the housing ecosystem of Detroit or similar communities.

    • Proficiency with key technologies including Microsoft Office Suite, Slack, Salesforce, and Workday.

    • Experience in housing, real estate development, homebuying counseling, or related investment areas.

    • Demonstrated ability to think creatively about complex problems and the courage to pursue innovative solutions.

    • Experience with systems thinking approaches to complex social and economic challenges.

     

    What you’ll get 

    Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks. 

     

    About us 

    The Gilbert Family Foundation is a private nonprofit foundation founded by Jennifer and Dan Gilbert to accelerate a cure for neurofibromatosis type 1 (NF1) and build economic opportunity and equity in the city of Detroit. The Gilbert Family Foundation supports groundbreaking, cutting-edge research in hopes of eradicating NF1, a genetic disorder that causes tumors to grow on nerves anywhere in the body. Additionally, the Foundation supports the economic stability and mobility of residents in Detroit by investing in wealth-building opportunities and breaking down systemic barriers. 

     

    This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time.  Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law.  The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws.  Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at 

    Careers@Rocket.com

    . 

    About Company

    Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients. How Our Culture Gives Us Our Edge Typical companies have mission statements. We have ISMs – the 20 philosophies that give us our competitive edge for success and drive our unique culture. We introduce these philosophies to everyone on day one because they are the core principles that guide our decision-making. Our team members aren’t just empowered by opportunity, they’re given all the resources and support needed to deliver innovative solutions. How We Support The Community Since inception, we’ve been dedicated to investing in the cities and organizations that Rocket Companies® calls home – extending from Detroit to Cleveland, Charlotte, Phoenix and Windsor –and this list continues to grow. We maintain a For More Than Profit VisionSM, which is a new generation of doing business that keeps people at the forefront, not numbers. We believe there is a way to do business that creates opportunity for all, and we have a passion for investing in people and communities. Since 2010, our team has volunteered 385,000 hours in Detroit and 723,000 hours nationwide. How We Stay Connected Rocket Companies® is part of a larger group of businesses all invested in and connected by Founder and Chairman Dan Gilbert. This group is known by our team members as the Rock Family of Companies – a diverse collection of companies all obsessed with finding a better way, united by a common purpose to challenge the status quo. It's our mission to find unique solutions for our clients.

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