Title: Program Manager
Duration: 9+ months
Location: Richmond, VA or Riverwoods, IL. Riverwood preferred. 3 days.
Pay Range: $50-55/hr on W2 without benefits
Introduction
The Program Manager will be part of the Settlement Support Team, delivering ongoing operational support for several high-risk manual processes. This position focuses on identifying and handling legal mail, including liens, levies, garnishments, and court-order holds. The role requires a detail-oriented individual with project management experience to identify, catalog, and action legal mail within a digitized mail database.
Required Skills & Qualifications
- At least 5-10 years of hands-on operations/process experience with document or case processing, cataloging, routing, and actioning items in defined legal mail/process.
- Detail-oriented with excellent communication skills.
- Must have previous client experience working for this customer in the past 5 years.
- Direct experience with liens, levies, garnishments, or court orders.
Day-to-Day Responsibilities
- Identify, catalog, and action settlement support legal mail in a digitized mail database.
- Perform keyword searches to identify relevant mail and follow procedural steps to action the mail, which may include placing holds on accounts.
- Manage and move forward with the process, ensuring all legal mail is appropriately processed.
Company Benefits & Culture
- Collaborative work environment.
- Opportunities for professional growth and development.
- Supportive team culture focused on operational excellence.
For immediate consideration please click APPLY to begin the screening process with Alex.