GAQ426R306
The mission of this role is to provide a cohesive, streamlined, and enhanced new hire experience and eventually expand to other Employee Experience (EX) programs. This is essential for ensuring a connected and streamlined employee journey that accelerates time-to-productivity, improves first-year retention, and gives time back to cross-functional partners via automation and integrations across our global company.
The impact you will have:
• As a Staff Program Manager, you will own a large, complex, cross-functional strategic initiative by executing on the redesign and operationalization of our global onboarding experience. • Your work will deliver impact across multiple Functions and Regions, and you will be expected to make a reasonable case for >$500K-$1M+ impact in time/cost savings and risk reduction by improving new hire setup efficiency and retention. • You will be setting the standard for how Employee Experience programs are designed and scaled across the organization.
What you will do:
• Execute on the redesign and deliver the end-to-end onboarding experience that measurably improves setup efficiency, clarity, and new hire belonging across all global regions. • Build out a repeatable operating rhythm for onboarding (governance, KPIs, intake, updates, measurement), ensuring sustainability and high-quality execution. • Continue and evolve deep alignment with complex cross-functional partners (IT, Talent Acquisition, L&D, People Ops, Facilities, Security, Legal) with a clear RACI and shared success metrics to streamline the experience and reduce partner effort. • Create repeatable, scalable systems and templates for program design, stakeholder updates, and reporting that are reusable for other future EX programs. • Scale the teams capabilities by helping your team leader develop structure in EX standards, governance, and measurement frameworks and providing mentorship to junior Program team members.
What we look for:
• Strategic Program Leadership & Execution: Proven ability to independently scope and lead large, complex, cross-functional programs. Must possess strong operational rigor and a track record of driving workstreams to completion with quality and speed. • System-Builder Mindset: Demonstrated experience scaling cross-functional, multisystem global programs. You must have experience designing and implementing a comprehensive governance model that is successfully adopted across diverse functions. • Change Management and Stakeholder Influence: Expertise in navigating ambiguity and driving swift resolution to functional misalignment across diverse and senior stakeholders. • Data-Driven Decision Making & Storytelling: Ability to define and instill operating rigor (cadence, metrics, reviews), including evolving existing KPIs to track and improve the work and using data to influence prioritization decisions. • Coaching and Collaboration: Actively involved in developing others by mentoring peers/junior PMs and leading capability-building initiatives.
Experience Profile:
Generally targeting 8-12+ years of relevant professional experience, with substantial experience owning global, end-to-end employee experience programs.