Program Manager

Overview:
Vintun LLC is an SBA-certified Small Disadvantaged Business established under the Native Hawaiian Organization-Owned (NHO) program. As a professional services firm specializing in consulting and advisory services, Vintun is committed to improving operational efficiency and achieving organizational objectives for its clients. We serve as a leading provider for information services and business management solutions to the Federal Government, delivering impactful solutions that yield lasting results. Headquartered in Stafford, Virginia, with a client support office in Hawaii, Vintun offers a highly competitive benefits package that reflects our commitment to attracting and retaining top industry talent.



Vintun is seeking a Program Manager (PM) to support the United States Coast Guard (USCG) Aviation Logistics Center (ALC), Business Operations Division (BOD), in Elizabeth City, NC. The PM will serve as the dedicated contractor lead for the Professional Services task order. The PM will oversee Logistics Support, Development (SharePoint and Power BI, graphic design, and photography), Production Planning, and Business Process Management teams. The PM is responsible for contractor personnel management, Government communication, and compliance with ALC policies. The ideal candidate has subject matter expertise in managing multi-disciplinary professional services teams and prior experience supporting Federal organizations.



This position is contingent upon contract award.



This position is performed primarily on-site at the USCG ALC in Elizabeth City, NC. The PM must be able to report on-site within one hour of Government notification. Off-site or telework arrangements are approved by the Government on a case-by-case basis.



Job Tasks:

• Serve as the dedicated Program Manager for the task order. Address all contractor personnel needs, including obtaining facility access for contractor employees.
• Ensure contractor employees follow all applicable ALC instructions and policies, DHS, USCG, and DoD requirements, safety and security rules, and Vintun company policies. Ensure employees understand the work to be performed, their management chain, and standards of professional conduct.
• Respond immediately to personnel issues raised by the COR, Contract Specialist, or Contracting Officer. Notify the COR of the actions being taken to resolve them. Report on-site within one hour of notification at the Government's request.
• Prepare and submit a daily staffing report to the COR detailing leave and telework.
• Oversee employee removals and replacements and coordinate them with the COR. Support replacement of personnel within the 14-calendar-day window. Maintain records that demonstrate personnel meet the minimum qualifications of their positions.
• Prepare and submit the Monthly Progress Report to the COR and KO by the 15th of each month. The report covers accomplishments, project status and delays, upcoming taskings, personnel changes, employee absence hours, customer service feedback, the monthly staffing matrix, travel summaries, and concerns or recommendations.
• Oversee delivery of recurring deliverables on schedule. These include the weekly Logistics Support, Production Planning, and Business Process Management Team Activity Reports, the current list of employees, and the Trip Reports.
• Develop, implement, and maintain the Quality Control Plan (QCP). Submit it within five business days of award and after any changes. Monitor performance against the QASP and its Acceptable Quality Levels, including discrepancy identification, corrective action, root cause analysis, trend analysis, and customer feedback.
• Prepare and submit the Phase-In Plan within ten business days of award notification. Prepare the Phase-Out Plan and the required employee lists to support an orderly transition.
• Manage the contractor background investigation process (Tier 1 or higher). Manage CAC and ALC badge issuance, Non-Disclosure Agreements, Government-required training, and IT access. Ensure confirmation of training on facility instructions is provided within 30 days of hire.
• Develop and maintain the Contractor Safety Plan. Ensure personnel are trained on safety and environmental requirements. Report mishaps to the COR or ALC Safety Office within one hour.
• Submit and track travel requests, visitor requests, and telework agreements through the COR and KO. Submit travel requests at least 14 calendar days before travel where possible and Trip Reports after travel.
• Monitor and report potential Organizational Conflicts of Interest (OCI) to the KO immediately.
• Manage invoicing and timekeeping reconciliation. Support the monthly service invoice and the tr