Program Manager, Consumer Business Unit

Program Manager – Consumer BU

The Best Experience Company:

Our tagline, “The Best Experience Company,” reflects who we are at Springs Window Fashions. As North America’s premier window covering company, we are committed to delivering the best experience for our associates, consumers and end users, business partners, and communities. We are seeking passionate, self-motivated individuals who recognize that every interaction is an opportunity to create a best experience. If you are excited to build a meaningful career with a team dedicated to excellence, we encourage you to apply.

Consumer Program Management Team:

The Consumer Program Management team partners closely with key retail customers and internal cross-functional teams at Springs to manage customer programs, grow product categories, improve processes through innovative solutions, and deliver exceptional service. The team plays an important role in driving sales growth and creating meaningful impact across the organization. This environment offers a wide range of opportunities to contribute new ideas, solve complex challenges, and gain recognition for strong performance.

Objectives and Outcomes:

The Consumer Program Manager is responsible for coordinating and executing programs, initiatives, and projects that support sales and marketing objectives. This role plays a key part in developing the retail channel by partnering with National Account Managers, Field Sales Leadership, and cross-functional teams to improve profitability and create a best experience for our retail partners, store associates, and ultimately the end consumer.

• Drive retail channel business with big-box accounts through a variety of programs and initiatives, including:
• Product introductions and product changes
• Program updates and product line expansions
• Display changes and upgrades
• Product analysis to ensure the right items are featured in displays
• Set and monitor program timelines to achieve objectives
• Form and lead cross-functional teams to accomplish goals
• Drive efficiencies by applying a continuous improvement mindset to identify waste and implement more effective processes
• Support channel sales growth through competitor product selection and marketing analysis
• Understand online consumer behavior and stay current on e-commerce trends
• Manage product content across a variety of customer-specific systems, portals, and websites
• Facilitate meetings among National Account Managers, merchandising, marketing, and supply chain teams to ensure successful rollouts for retail accounts and field sales teams
• Lead process improvements that enhance day-to-day operations
• Understand and apply key business metrics to drive results

Qualifications:

• Bachelor’s degree with a minimum of 3 years of relevant work experience
• Marketing background preferred, with retail experience strongly valued
• Strong Microsoft Office skills, including Excel (advanced proficiency preferred) and PowerPoint
• Ability to communicate effectively and professionally, both verbally and in writing
• Highly motivated, dependable, and results-oriented
• Strong organizational skills and attention to follow-through
• Project management experience preferred

How We Work to Deliver a Best Experience: Our Culture 

• Our Core Value: We do the right thing, always 

• Our Seven Cultural Behaviors 

• Empowerment - We trust our people. 

• Ownership - We take 100% responsibility for our roles actions, and results. 

• Leadership - We all lead by example and talk direct with respect (DWR). 

• One Team - We are One Springs Team. 

• Customer First - We consider our customers' needs before every decision. 

• Continuous Innovation - We are constantly learning, innovating, and improving. 

• Speed - We define priorities and operate with a sense of urgency and agility.