Program Manager, City & Customer Launches

Iconma LLC

  • Foster City, CA
  • 13 days ago

    Highlights

    Responsibilities: Own documentation, including playbooks and maintain the master tracker and readiness trackers across active city launches and customer milestone programs, keeping status, owners, and dates current. Strong organizational skills; comfortable owning trackers, action items, and meeting cadences across multiple concurrent workstreams.

    Numbers & Facts

    LocationFoster City, CA

    Description

    Our Client, an AV Manufacturing company, is looking for a Program Manager, City & Customer Launches for their Foster City, CA location.

    Responsibilities:

    • Own documentation, including playbooks and maintain the master tracker and readiness trackers across active city launches and customer milestone programs, keeping status, owners, and dates current.
    • Run the logistics and follow-through for the team's recurring cadence (Working Group and cross-functional status syncs): agendas, notes, action items, and close-out.
    • Chase down open action items and risks across Engineering, Operations, Policy, and Legal, and flag anything slipping before it becomes a blocker.
    • Build and maintain reporting materials (status decks, dashboards) that give the team and leadership a clear view of program health.
    • Support new city activation and customer-facing capability rollouts with day-to-day coordination across workstreams.

    Requirements:

    • 8-10 years of program or project management experience, ideally supporting multi-team launches or operational programs.
    • Strong organizational skills; comfortable owning trackers, action items, and meeting cadences across multiple concurrent workstreams.
    • Excellent written and verbal communication; able to synthesize status clearly for both working teams and leadership.
    • Proficient with project tracking tools (Jira, Smartsheet, Google Sheets, or similar).
    • Bachelor's degree or equivalent experience.
    • Experience in ride-hail, mobility, autonomous vehicles, or another regulated or operational launch environment.
    • Experience supporting new market or new city launch programs.
    • Familiarity with Jira Structure boards or Confluence for cross-program tracking.

    Why Should You Apply?

    • Health Benefits
    • Referral Program
    • Excellent growth and advancement opportunities

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