Program Manager - Chelmsford, MA

Michael Page International

Chelmsford, Massachusetts
2 days ago

$90,000–$150,000 Per Year
Full-time

Highlights

The Program Manager will: Manage day-to-day customer programs and act as the primary point of contact for assigned accounts. At least 5 years of experience managing projects, programs, or customer accounts within a manufacturing, engineering, or production environment.

Numbers & Facts

Location	Chelmsford, Massachusetts
Job Type	Full-time
Industry	Staffing/Employment Agencies
Salary	$90,000–$150,000 Per Year
Company Size	10,000 employees or more
Website	https://www.michaelpage.ca/

Description

Program Manager

The Program Manager will:

Manage day-to-day customer programs and act as the primary point of contact for assigned accounts.
Coordinate cross-functional teams to ensure customer requirements are met across operations, engineering, purchasing, and production functions.
Monitor order status, delivery schedules, and customer demand requirements to ensure product availability and on-time delivery.
Communicate program updates, risks, and performance metrics to customers and internal stakeholders.
Build and strengthen long-term customer relationships while identifying opportunities for business growth.
Lead the resolution of customer issues and develop practical solutions to operational challenges.
Ensure projects and programs are delivered on schedule and within agreed budget parameters.
Conduct customer reviews, business updates, site visits, and quarterly performance meetings.
Manage account-related financial exposures including inventory liabilities, pricing variances, forecasts, and backlog activities.
Drive continuous improvement initiatives that enhance customer satisfaction and business performance.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

A successful Program Manager should have the following qualifications:

Bachelor's degree or equivalent combination of education and experience.
At least 5 years of experience managing projects, programs, or customer accounts within a manufacturing, engineering, or production environment.
Strong customer-facing experience with the ability to build credibility and trusted relationships.
Excellent organizational and project management capabilities.
Proven ability to work effectively in a fast-moving, multi-priority environment.
Strong problem-solving skills with the ability to develop creative, customer-focused solutions.
Knowledge of manufacturing operations, supply chain, purchasing, engineering, or production processes.
Experience using ERP systems and business management tools.
Exceptional verbal and written communication skills.
Collaborative leadership style with the ability to influence cross-functional teams.
Experience within contract manufacturing, defense, aerospace, or international manufacturing environments is advantageous.

What's on offer:

Competitive compensation
Comprehensive benefits package
Full health insurance including medical, dental and vision
Generous PTO
11 paid holidays
Great company culture with room for career growth
Exposure to advanced manufacturing technologies, automation, and process improvement initiatives.
Opportunity to lead meaningful projects that deliver measurable operational improvements.

If you are interested, apply today for immediate consideration!

About Company

Michael Page is one of the world's leading professional recruitment consultancies, specializing in the placement of candidates in permanent, contract, temporary and interim positions with clients around the world. Our business was established in Canada in 2005 when we opened our Toronto office. Our role is to work with employers and job seekers to facilitate a successful match. This can range from advising a global company on a candidate sourcing strategy to helping a job seeker find their dream job. In Canada, we focus on recruiting for the following areas: Banking and financial services Digital and e-commerce Engineering and manufacturing Finance and accounting Human resources Information technology Marketing Oil and gas Procurement and supply chain Property and construction Sales An Established Brand The Group has established a leading presence in many of the key markets for professional recruitment around the world and has positioned itself in certain other markets, which offer the opportunity for future growth. Within its current largest markets, Michael Page has also built a regional presence, including in the UK, France and Australia. Consequently, the Michael Page brand is among the most widely recognized brands in the professional recruitment industry. A Market Leader The role of a recruitment consultancy is to act as an intermediary, identifying and sourcing suitably qualified candidates on behalf of its clients. Candidates are recruited either for permanent or contract positions (typically for a fixed term) or on a temporary basis. Within the overall recruitment industry, the market for professional recruitment services is a specialist sector which has developed more recently. Michael Page is widely recognized as leading the development of this market around the world. Learn the benefits of working with Michael Page yourself. Submit your resume or contact a Michael Page recruitment consultant today.