Program Manager

Core competencies, Knowledge, Skills & Education:

• Safety-minded
• Understanding of IATF quality systems and processes within department to ensure company and customer standards are met 
• Strong project management skills
• Excellent verbal and written communication skills with all team members and external parties
• Proficient in Microsoft Office applications
• Knowledge of JDE, FileHold and ADP software packages desired
• Proper handling of confidential and sensitive information   
• Must be result-driven
• Strong interpersonal skills

• Bachelor’s Degree in Engineering or Business Administration preferred
• Experience with Domestic and Japanese OEMs preferred
• Must be highly organized and have strong planning skills
• Must be self-motivated with personal initiative, not easily dissuaded by difficult customer demands.
• Ability to manage multiple programs simultaneously and balance priorities
• Familiarity with PPAP, PFMEA, etc.
• Experience with a Global Product Database System (i.e. Tactis) is preferred

• Knowledge of defects in safety-critical parts
• Experience with customer portals including Ford Motor Company preferred

Major Accountabilities:

• Prioritize safety and quality standards and expectations
• Must demonstrate behaviors that support TGFS’ mission, vision, and core values

• Support Hoshin activities for TGFS annually & actively participate in task force activities
• Work with all departments and maintain communication among various groups
• Follow TG policies and procedure adherence

• Ensure training requirements are met on-time
• Manage training requirements to ensure timely completion
• Follow Stop, Call, Wait (SCW)
• Organize and lead regular meetings with assigned Program Teams to discuss program timing, delays or issues, recovery and countermeasure activity and future plans
• Perform Gateway meetings with senior leadership for concurrence and approval to proceed with new programs.  Understand the milestones of each Gate in the launch process to ensure a successful handoff to production
• Prepare information for quoting packages in a timely manner
• Establish and maintains effective relationships with customers for new programs
• Coordinate and ensure that capital equipment, tooling, product testing and other required items are on time to support program timing
• Coordinate with Corporate sales personnel as required ensuring a cost-effective launch
• Act as a liaison (along with Corporate Purchasing) for external suppliers regarding program timing, deliveries, delays, etc.
• Maintain electronic program folders with all program specific information  
• Any additional duties as assigned by manager