Program Manager

Role Summary

Serves as the overall leader and primary point of contact for the STEAM contract, with responsibility for contract execution, workforce management, quality assurance, customer engagement, and delivery of professional, scientific, and technical services across multiple concurrent task orders.

Primary Responsibilities

• Provide overall strategic leadership and oversight of contract operations.
• Direct management of multiple concurrent task orders, project teams, subcontractors, and geographically dispersed personnel.
• Ensure compliance with CLIENT policies, contractual requirements, and applicable Federal regulations.
• Oversee recruitment, staffing, onboarding, retention, and replacement of contractor personnel.
• Manage surge staffing requirements, including rapid-response workforce mobilization.
• Monitor contract performance, quality metrics, deliverables, schedules, and customer satisfaction.
• Coordinate transition activities, continuity of operations, and risk mitigation efforts.
• Oversee cost-reimbursement and labor-hour task order administration.
• Provide executive-level reporting and briefings to CLIENT stakeholders.

Qualifications

• Bachelor's degree required; Master's degree preferred.
• Minimum 15 years of progressively responsible program and contract management experience.
• Experience managing large-scale Federal professional services and scientific support contracts.
• Demonstrated experience managing distributed workforces exceeding 100 personnel.

Preferred Qualifications

• Experience supporting scientific, research, healthcare, or public-sector environments.
• PMP certification.
• Experience supporting both professional services and scientific staffing environments.