Program Manager

The Adoption Program Manager helps turn Infor's Customer Adoption Journey strategy into coordinated, measurable programs that improve customer activation, sustained use, and value realization. This role translates leadership priorities, customer insights, and business needs into practical plans, cross-functional workstreams, and repeatable adoption plays.

Working within the Customer Adoption Office, this role organizes scope, milestones, dependencies, owners, measures of success, and stakeholder communications. The role partners across Customer Success, Operations, Product, Services, Education, Support, Marketing, Sales, Partners, IT, and Legal to create a more connected customer experience.