Program Management - Retail / Resturant

Program Manager

Lead high-impact construction projects from concept to completion. Drive results while partnering with top retail and restaurant brands.

About Our Client

Our client is a nationally recognized provider of construction, renovation, maintenance, and program management solutions supporting leading retail, restaurant, and commercial brands. Through a focus on operational excellence, scalability, and client service, the organization delivers innovative solutions that help customers develop, transform, and maintain their physical locations across North America.

Job Description

• Manage multiple construction programs and related projects simultaneously from initiation through completion.
• Develop and maintain program strategies, project plans, schedules, budgets, and resource allocations.
• Provide oversight of project portfolios to ensure alignment with client goals and organizational objectives.
• Establish program performance metrics and monitor progress against key milestones and deliverables.
• Coordinate activities among architects, consultants, contractors, subcontractors, vendors, and field teams.
• Drive consistency in execution, reporting, communication, and project delivery across all assigned programs.
• Lead project planning, budgeting, forecasting, and resource management efforts.
• Monitor financial performance, project costs, expenses, and overall program budgets.
• Identify program-level risks, dependencies, and opportunities while implementing mitigation strategies.
• Facilitate regular status meetings and performance reviews with internal and external stakeholders.
• Ensure project activities remain on schedule and address issues that could impact timelines or deliverables.
• Perform periodic site visits to assess progress, quality standards, and operational effectiveness.
• Maintain strict adherence to safety requirements, quality expectations, and contractual obligations.
• Review project documentation and deliverables for accuracy, completeness, and compliance.
• Serve as the primary point of contact for clients and provide proactive communication regarding program status.
• Manage client concerns, escalations, and change requests while maintaining strong relationships.
• Partner with leadership to identify process improvements and operational efficiencies.
• Support continuous improvement initiatives and implementation of best practices across programs.
• Effectively communicate with all levels of the organization, including executives, clients, subcontractors, field personnel, and business partners.
• Successfully deliver programs and projects while balancing competing priorities and deadlines.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

• Bachelor's degree in Construction Management, Civil Engineering, or a related field preferred.
• 2+ years of experience in Program Management, Project Management, or construction operations.
• Retail, restaurant, commercial construction, remodel, or rollout experience preferred.
• PMP certification is a strong asset.
• Strong knowledge of construction management principles, budgeting, scheduling, and project controls.
• Experience managing multiple projects or programs within fast-paced environments.
• Advanced Microsoft Excel skills with strong proficiency in Microsoft Office Suite.
• Experience with Smartsheet, Visio, and Adobe products preferred.
• Strong business acumen and ability to balance multiple stakeholder interests.
• Excellent communication, organizational, and relationship management skills.
• Strong analytical thinking, problem-solving, and decision-making abilities.
• Ability to remain composed and productive in a deadline-driven environment.
• Valid driver's license with a satisfactory driving record.
• Ability to pass pre-employment background screenings.

What's on Offer

• Competitive salary ranging from $80,000 to $100,000 annually.
• Comprehensive health benefits.
• 10 vacation days, 3 sick days, and 2 PTO days.
• 401(k) contribution at 10%.

If you're a proactive construction professional who thrives on managing complex programs, building strong client partnerships, and delivering results across multiple initiatives, we encourage you to apply and explore this exciting opportunity!

Contact Paige Woods