Mentor Community Services a part of the Sevita family provides community-based services for individuals with intellectual and developmental disabilities. Here we believe every person has the right to live well and everyone deserves to have a fulfilling career. Youll join a mission-driven team and create relationships that motivate us all every day. Join us today and experience a career well lived.
SUMMARY
Salary 54080
Must be available to be on call during the week & weekends
Position Type Full-time exempt salaried supervisor role.
Scope of Role
Responsible for managing the services delivered to a designated program or set of programs and the operation of programs.
Key Responsibilities
Oversee organization and implementation of direct supports person-centered planning and implementation health care advocacy stakeholder relations regulatory compliance staffing training financial management and maintenance of the physical environment.
ESSENTIAL JOB FUNCTIONS
To perform this job successfully an individual must be able to satisfactorily perform each essential function listed below.
Staff Management
Recruitment & Hiring May participate in hiring events as needed and partner with Talent Acquisition to identify hiring needs for Direct Support Professionals and Program Supervisors in consultation with the Area Director.
Meetings & Training Organizes and implements on-site orientation and training for assigned programs and monitors training compliance and documentation conducts monthly staff meetings attends monthly regional meetings and additional meetings as needed.
Employee Scheduling Designs and monitors schedules to ensure that all shifts are covered monitors and minimizes overtime.
Performance Evaluation Conducts rotating performance snapshots and evaluations for direct reports in consultation with the PDs manager reviews and approves Direct Support Professional and other staff members performance evaluations.
Coaching Discipline and Termination Coaches employees correcting or directing employee behavior where required may remove employees at their sole discretion in the event of emergency may recommend and participate in decisions regarding discipline and termination in consultation with the PDs manager and Human Resources manages the termination of Direct Support Professionals or other staff members as necessary.
Employee Safety Responsible for employee safety and workers compensation programs monitors compliance and assists in returning employees to work implements oversees and trains employees about safety.
Program Management
Program Planning Acts as the QIDP if required writes and approves individual program plans trains and assists appropriate staff members with implementation of plans across all shifts.
Records Periodically audits individual records and other program documentation for accuracy and completion.
Program Team Meetings Conducts progress meetings and quarterly annual andor other reviews as appropriate or determined by the interdisciplinary team provides and approves written and progress reviews.
Compliance Oversees licensing compliance for program services and supports ensures timely and accurate program documentation implements the Sevita compliance plan and manages individual rights implementation while maintaining confidentiality and adhering to individual rights standards.
Management of Individuals Assets Implements system and oversees management of individuals funds and property assuring safety and accuracy audits monitors and reviews individuals financial accounts.
Program Stakeholder Relations Maintains productive and professional relations with individuals families case managers and other stakeholders provides regular communication to stakeholders and acts as point of contact for all stakeholders implements satisfaction improvement plans.
Government Relations Engages in government and community relations participates in advocacy efforts and ensures preparedness for home visits e.g. staff families legislators.
Incidents Implements proactive strategies to reduce or eliminate serious incidents takes immediate steps to correct potential safety concerns and limit the potential for continued concern or incident reviews all incidents and directs appropriate response ensures timely incident reporting and signs and submits all incident reports as required.
Health Care
Appointments Oversees coordination of health care appointments and monitors individual attendance.
Medications Oversees system for medication administration documentation and security reviews documentation for accuracy and completeness ensures all applicable employees are certified or trained in medication administration.
Medical Supplies and Equipment Approves purchases of medical supplies and equipment and ensures training in proper use to all employees.
Dietary planning Monitors food service in accordance with dietary plans and to meet regulatory compliance ensures consideration for special needs occasions and individual choice ensures all applicable employees are certified or trained in meal preparation andor dietary planning.
Financial Management
Purchasing Approves purchase of food supplies and equipment and reviews and monitors monthly invoices for accuracy and budgetary compliance attests to company credit card statements and monthly invoices in accordance with company policy.
Billing and utilization Oversees census attendance information or other required documentation to assure accurate billing ensures program documentation is accurate complete and compliant monitors utilization between authorization and provision of services and supports.
Staffing Monitors staffing hours for budgetary compliance.
Growth Develops understanding of program growth strategy and supports implementation of growth initiatives within the program
Census Management
Census Performance Monitors census performance for their locations and escalates potential service disruptions that impact census to the Area Director and Regional Director.
Referrals Reviews referrals to validate fit for specific locations and identifies and escalates potential barriers to serving individuals to the Area Director and Regional Director coordinates and prepares for in-person site visits at locations during referral process.
Placements Coordinates preparations required for expected placements including staffing funding home set-up and safety requirements.
Maintenance
Vehicles Ensures vehicles are properly maintained clean and safe by consulting with maintenance personnel implements training procedures for maintenance and safe operation of company-owned vehicles including reviewing checklists on a regular basis addresses known safety concerns with employee vehicles or other means of transportation for the safe transport of individuals.
Housekeeping Monitors and implements strategies to assure neat clean and safe program environments internal and external ensures age appropriate and esthetic decoration.
Maintenance and Repair Oversees environmental safety program establishes preventive maintenance schedule maintains furnishings equipment and facilities in good repair and compliant with regulatory standards.
Other
Performs other duties and activities as required including backfilling roles under your supervision.
Must be available on-call to support staff find coverage or cover shifts as needed.
Performs other related duties and activities as required.
SUPERVISORY RESPONSIBILITIES
Manages the Direct Support Professionals Program Supervisors and other direct or indirect staff members of the program. Completes performance evaluations orientation and training. Makes decisions on employee hires transfers promotions salary changes discipline terminations and similar actions. Resolves employee problems within position responsibilities.
Minimum Knowledge and Skills required for the Job
The requirements listed below are representative of the knowledge skill andor abilities required to perform the job.
Education and Experience Bachelors degree
Two to three years of related experience in the Human Services Industry preferred.
An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements.
Other education and experience as required by applicable regulations.
Certificates Licenses and Registrations Current drivers license car registration and auto insurance if driving on behalf of the Company or providing transportation to individuals receiving services.
Licensures as required by state.
Medication Management Certificate issued with the completion of Company provided training.
Mandatory Reporter Certificate issued with the completion of Company provided training.
Other trainings andor certifications per state requirements andor service line.
For specific programs AZ Behavioral Health programs must meet BHT requirements.
Key Metrics
Individuals Served Funds Compliance Customer Satisfaction Documentation Compliance Licensing Compliance Quality participation Program Visits Overtime Job Requisitions Program Training Compliance
Work Environment
The Program Director works at the program locations they oversee.
Oversees services or supports in residential vocational or in-home settings.
Other Requirements Travel as needed
Physical Requirements Medium Work. Exerting up to 50 pounds of force occasionally andor up to 30 pounds of force frequently andor up to 10 pounds of force constantly to move objects.
Addendum CS New Jersey - Refer to CS NJ Addendum - Program Director _ 2754
Sevita is a leading provider of home and community-based specialized health care. We believe that everyone deserves to live a full more independent life. We provide people with quality services and individualized supports that lead to growth and independence regardless of the physical intellectual or behavioral challenges they face. Weve made this our mission for more than 50 years. And today our 40000 team members continue to innovate and enhance care for the 50000 individuals we serve all over the U.S.
As an equal opportunity employer we do not discriminate on the basis of race color religion sex including pregnancy sexual orientation or gender identity national origin age disability genetic information veteran status citizenship or any other characteristic protected by law.