Program Lead, Economic Mobility (Boston HQ)

At WinnCompanies, our work starts with people - the residents who call our communities home, the neighborhoods we help strengthen, and the 4,600+ team members across 30 states, Washington, D.C., and Puerto Rico who make it all possible. As an award-winning owner, developer, and manager of high-impact, mixed-income apartment communities, we are proud to be one of the nation's leading managers of multifamily housing and one of the largest operators of affordable housing communities.

We bring together people who care about quality housing, meaningful service, and making a difference every day. Through our innovative resident services platform and commitment to exceptional communities, we offer career opportunities for individuals who want their work to create lasting impact.

Interested in learning more? Visit WinnCompanies to explore our benefits, mission, communities, and career opportunities.

About the opportunity

Connected Communities is WinnCompanies' 501(c)3 non-profit affiliate dedicated to the creation and growth of community-based programs, services and public policies that support measurable social outcomes for affordable housing communities across the country. Its Economic Mobility department creates and manages programs centered on residents' economic stability and mobility.

We are seeking an Program Lead, Economic Mobility to manage daily operations and contribute to the strategic expansion of our economic mobility programs, with a majority focus on the HUD Family Self-Sufficiency (FSS) Program. Preference for ability to commute to Boston, MA, but open to strong candidates in other locations where WinnCompanies operates.

The salary range for this position is $75,000.00-$85,000.00 annually dependent on experience. Please note that the selected candidate will adhere to the following hybrid work model: Monday through Friday from 9:00AM to 5:00PM in office and Fridays remote.

Responsibilities

• Take responsibility for daily operations of FSS and other economic mobility programs.
• Identify and troubleshoot issues that arise outside the confines of standard processes.
• Identify and act on opportunities for operational improvement.
• Build strong working relationships with partners (including site teams, owner clients and service providers) to collaboratively achieve positive economic mobility outcomes for residents. (Travel to program sites is required up to an estimated 1-2x/month)
• Maintain a strong knowledge of economic mobility programs, sites, and regulatory requirements.
• Collect, sanitize, store, and load program data.
• Generate and distribute regular and ad hoc reports.
• Analyze data for insights and program evaluation.
• Conduct research into resources, industry best practices, and other topics relevant to FSS and economic mobility programs.
• Ideate promising economic mobility programs and strategies.
• Formulate policy and procedures in alignment with the strategic direction and goals of Connected Communities and the Economic Mobility department.
• Other duties as assigned.

Requirements

• Bachelors degree.
• 3-5 years relevant work experience.
• Less than 1 year supervisory/management experience.
• A current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Ability to travel 1-2 times per month throughout the portfolio.
• Skill in manipulating data (e.g. culling outliers out of a dataset).
• Ability to convey complex information clearly, particularly in writing.
• Ability to organize work and manage projects that involve external contributors (e.g. contracted vendors).
• Ability to build trust and engage stakeholders.

Preferred Qualifications

• Masters degree.
• Knowledge of fundamental statistical concepts (e.g. reversion to the mean).
• Knowledge of major issues in economic mobility and poverty alleviation (e.g. racial wealth gaps).
• Skill in upper-intermediate MS Excel functionality (e.g. FILTER, DATEDIF).

Benefits & Perks

Eligible full-time U.S. employees enjoy a competitive benefits package, including:

• Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service
• Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options
• 401(k) with company match and company-paid life, AD&D, and long-term disability insurance
• Tuition reimbursement, professional development opportunities, and career growth resources
• Wellness programs, employee assistance resources, commuter benefits, and employee discount programs
• Flexible work options for eligible positions

Learn more about our benefits at https://www.winnbenefits.com.

If you are a California Resident, please see our Notice of Collection here.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Salary will vary based on job responsibilities and scope, geographic location, candidate's relevant experience, and other factors.

Internal candidates, please apply here: Internal Careers Hub