Program Information Coordinator, Admissions (1591)

Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.

Program Information Coordinator, Admissions (1591)

Pocatello - Main

NOT eligible for remote work, on-campus position

Institution Information

Idaho State University, established in 1901, is a Carnegie-classified doctoral research and teaching institution, with a culture built on trust, compassion, stability, and hope. ISU serves over 12,000 students in Pocatello, Meridian, Twin Falls, and Idaho Falls. Students and faculty at ISU are leading the way in cutting-edge research and innovative solutions. We are proud to offer exceptional academics nestled in the grand, natural beauty of the West. We invite you to apply to be a part of our University community!

Job Description

To manage, implement, and maintain automated records systems; act as resident expert for a technical agency program; perform liaison duties with internal and external customers; perform related work.

This position serves as a functional expert on the database systems utilized by the Admissions Office and assists the Associate Director of Admissions in ensuring data integrity. It advises on system and business processes needed to ensure uniformity and accuracy of data between Recruit CRM and Banner. The position creates edit reports as needed in order to identify and correct data errors and collaborates with other departments and stakeholders as needed to ensure accurate admissions data. This position requires strong computer and internet research skills, flexibility, and excellent interpersonal communication.

This position reports to the Associate Director of Admissions.

This position is not eligible for new visa sponsorship at this time. Candidates who already hold valid U.S. work authorization may be considered.

Key Responsibilities

• Utilizes edit reporting tools such as Advanced Find, Argos Reports and other tools to regularly audit data in Recruit CRM and Banner.
• Creates and maintains dashboards and system views for Admissions staff in Recruit CRM.
• Troubleshoots common errors found in Recruit CRM and Banner for Admissions staff.
• Assists the Associate Director of Admissions with development and implementation of operating policies and procedures related to data systems used by the Office of Admissions.
• Updates and maintains the Undergraduate Admissions Business Process manual and office training materials.
• Works with office staff and Associate Director of Admissions to review business practices on a regular basis to ensure efficiency of processes and uniformity of data.
• Collaborates with the Assistant Director of Admissions Systems and Data Analytics and with Information Technology personnel when needed to ensure data integrity in Recruit CRM and Banner.
• Maintains close contact with other departments and agencies to maintain data integrity and to advise on corrective solutions needed when data integrity problems are found.
• Provides training for office staff for system usage.
• Other duties as assigned.

Minimum Qualifications

Experience:

• That demonstrates good knowledge of manual and automated record management systems.
• Using a personal computer for data management and statistical analyses.
• Interpreting and applying laws, rules, and procedures.
• Performing liaison activities to deal with individuals or resolve conflicts in a work setting.

Some knowledge of:

• Personal computer trends, capabilities, and terminology.

Additional Information

ISU minimum for this classification is $21.25/hour, commensurate with education and experience. To be considered for this opportunity, apply on or before November 8, 2026. Benefits include comprehensive health, dental, and vision; life insurance; disability plan; employee assistance program (EAP); excellent retirement options and company contribution; and generous paid time off/sick leave accrual. All offers of employment are conditional pending the successful completion of a background investigation, provided by HireRight.

Note: Thank you for your interest in positions at Idaho State University. Once you have applied, the most updated information on the status of your application can be found by logging into your profile and reviewing your status. For answers to additional questions, please review our frequently asked questions.

Posting Number: req2852

Type: Working 12 months per year

Position: Classified Staff

Division: Student Services

Idaho State University is an Equal Employment Opportunity employer, including Veterans and individuals with disabilities.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

_____