Program Director - SAP Aircraft Overhaul and Component Service Maintenance

Job Description
Must Have Technical/Functional Skills

• Deep expertise in SAP S/4HANA with strong functional leadership across MRO/CRO business processes in an A&D Aftermarket environment.
• Proven experience in Maintenance, Repair & Overhaul (MRO) and Component Repair Operations (CRO) with clear understanding of aerospace aftermarket service models.
• Strong knowledge of SAP S/4HANA Plant Maintenance / Enterprise Asset Management, service management, spare parts planning, repair logistics, and maintenance execution.
• Hands-on experience integrating SAP S/4HANA with IBM Maximo, including process harmonization, asset/master data alignment, work order integration, maintenance history synchronization, and interface governance.
• Deep understanding of A&D aftermarket processes, including: Depot repair operations, Serialized component tracking, Rotables and repairables management, Warranty and service history visibility, Spare parts fulfillment and replenishment.
• Expertise in designing business processes across: Work order management, Asset lifecycle management, Maintenance planning and scheduling, Repair execution and turnaround tracking, Inventory and spare parts integration.
• Strong integration knowledge across: SAP S/4HANA PM / MM / SD / EWM, Maximo asset and maintenance processes, Middleware / interface orchestration frameworks.
• Experience leading large-scale SAP transformation programs involving multiple business units, delivery teams, and external application ecosystems.
• Strong familiarity with regulated A&D operating models, including traceability, compliance, quality controls, and export control considerations.
• Ability to define and drive KPI-based improvements in: Turnaround time, Asset availability, Maintenance productivity, Spare parts fill rate, Backlog reduction, Inventory optimization.
• Strong communication and executive stakeholder management skills with demonstrated ability to engage business, IT, operations, and leadership teams.

Roles & Responsibilities

Strategic Leadership

• Lead the business and functional transformation vision for SAP S/4HANA MRO/CRO capabilities integrated with Maximo in an A&D Aftermarket setting.
• Define the target operating model for maintenance, repair, component tracking, repair turnaround optimization, and service-part enabled maintenance support.
• Partner with business leadership to improve operational efficiency, asset performance, repair throughput, and aftermarket service delivery.

Solution Design

• Provide end-to-end functional leadership for the design of SAP S/4HANA MRO/CRO processes integrated with Maximo-based maintenance and asset management workflows.
• Define business processes covering: Maintenance planning and execution, Depot and component repair lifecycle, Serialized asset and component traceability, Repairable inventory flows, Work order integration, Failure / inspection / service history synchronization.
• Govern integration design between SAP and Maximo to ensure process consistency, clean ownership, and scalable supportability.

Program Delivery

• Lead large, cross-functional global teams across operations, supply chain, maintenance, IT, and integration workstreams.
• Drive design workshops, fit-gap analysis, solution governance, risk resolution, and milestone adherence.
• Ensure delivery predictability, quality, and business readiness across the transformation lifecycle.
• Establish strong delivery controls, functional quality gates, and business sign-off mechanisms.

Business Engagement

• Act as a trusted advisor to business and technology leadership on aftermarket service transformation, MRO/CRO modernization, and integrated enterprise asset management strategy.
• Facilitate executive design reviews, governance boards, and steering committee discussions.
• Translate business priorities into practical, scalable SAP-Maximo-enabled operating capabilities.

Value Realization

• Define and track transformation outcomes tied to: Faster repair turnaround, Improved asset uptime / availability, Reduced repair backlog, Better spare parts support for maintenance operations, Improved planning and maintenance execution visibility, Reduced operational inefficiencies and system fragmentation.
• Support KPI dashboards and executive reporting for value realization tracking.

Transformation & Innovation

• Drive modernization of legacy maintenance and repair processes into an integrated digital platform architecture.
• Identify opportunities for automation, workflow standardization, intelligent maintenance planning, and data-driven decision support.
• Champion process harmonization across business functions, sites, and repair networks.

Generic Managerial Skills, If any

• Strong executive leadership and enterprise transformation mindset.
• Proven ability to lead large multi-disciplinary and geographically distributed teams.
• Excellent stakeholder management, facilitation, negotiation, and governance skills.
• Strong decision-making and issue-resolution capability in complex delivery environments.
• Ability to align business and IT teams under a common transformation vision.
• Experience mentoring functional leaders and building high-performing consulting teams.
• Commercial awareness, delivery accountability, and strong client-facing maturity.