Program Coordinator

Under the direction of the Program Director, and program manager the Re-entry Program Coordinator plays a vital role in ensuring contract compliance and maintaining the quality of services provided by the St. John's Re-entry Program. This position supports the mission of St. John's Community Health by overseeing the daily operations of the Re-entry Team and ensuring high-quality service delivery to patients, staff, and funding partners.

The coordinator is responsible for strategic site coordination, deploying teams based on community needs, and facilitating timely, effective communication with the RISE Director. Key duties also include developing and maintaining operational workflows, managing documentation and data reporting, supporting financial tracking and reporting, and serving as the primary point of contact for team members.

The ideal candidate will have experience working with individuals experiencing re-entry from incarceration, possess strong organizational and communication skills, and demonstrate calm, supportive leadership in a fast-paced, care environment.

Benefits:

• Free Medical, Dental & Vision
• 403 (B) retirement match
• Life Insurance, EAP
• Tuition Reimbursement
• Flexible Spending Account
• Continued workforce development & training
• Succession plans & growth within

QUALIFICATIONS

Education & Experience

• Associate's or Bachelor's degree in public health, social work, human services, or a related field preferred; equivalent work experience will be considered.
• Minimum 2 years of experience in program coordination, administrative support, or related roles in a nonprofit or community health setting.
• Strong organizational and time management skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills; ability to communicate effectively with diverse staff, community partners, and patients.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams); experience with data tracking and reporting tools preferred.
• Knowledge of or willingness to learn about social determinants of health, trauma-informed care, and services for vulnerable populations.
• High attention to detail, especially in documentation, reporting, and file organization.
• Ability to work independently and collaboratively in a team-oriented, fast-paced environment.
• Demonstrated cultural humility and sensitivity when working with diverse populations.
• Flexibility, adaptability, and a proactive approach to problem-solving.
• Understanding of confidentiality and compliance requirements in community health and human services programs.
• Experience supporting audits or compliance reviews is a plus.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Work closely with the Director of Support Services and program manager to support department-wide coordination, planning, and implementation.
• Collaborate with Program Managers to review and track work plans to ensure contract and grant deliverables are met.
• Assist Program Managers in the day-to-day operations of Domestic Violence Services, Re-Entry, and Homeless Services programs.
• Coordinate and support scheduling, meeting logistics, agenda development, and note-taking for internal and external meetings.
• Support administrative needs, including marketing coordination, purchasing, requisitions, and budget assistance.
• Maintain organized program files, records, and documentation to ensure compliance with funder and organizational standards.
• Prepare and assist in the submission of required weekly, monthly, and quarterly reports, including data tracking and formatting.
• Maintain and manage program activity calendars, including outreach efforts, meetings, and deadlines.
• Participate in and provide coordination support for outreach activities, events, and resource fairs.
• Attend community meetings, trainings, and partner convenings as assigned to support program visibility and resource sharing.
• Foster collaborative working relationships with internal departments and external partners.
• Communicate regularly with program team members and leadership to ensure smooth operations and information flow.
• Assist with internal and external audits by collecting, organizing, and submitting required program documentation.
• Support compliance efforts by reviewing and organizing program charts and documentation to ensure readiness for audits and monitoring visits.
• Demonstrate awareness of and sensitivity to the cultural and ethnic diversity of the communities served by St. John's Community Health.
• Adapt to shifting priorities in a fast-paced, evolving environment with a proactive and flexible approach.
• Manage multiple administrative tasks simultaneously, maintaining accuracy and attention to detail, especially in budgeting and reporting.
• Other duties may be assigned or modified as program and organizational needs evolve.

St. John's Community Health is an Equal Employment Opportunity Employer