Program Coordinator, Opioid Overdose Response Team

Program Coordinator, Opioid Overdose Response Team

Salary

$51,610.42 - $86,465.45 Annually

Location

As assigned, Norfolk, VA

Job Type

Special Project w/Retirement

Job Number

14213

Department

Fire Rescue Services

Opening Date

09/01/2026

Closing Date

9/10/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

Salary range: $51,610.42 - $56,771/annually

Are you a dedicated, collaborative, and results-driven individual? Norfolk Fire-Rescue is seeking applications for the position of Program Coordinator

As a Program Coordinator, you develop, deliver, and evaluate public-facing health and safety programs designed to reduce preventable emergencies, strengthen community resilience, and expand access to non-emergency support resources. This position works closely with local partners, vulnerable populations, and public safety agencies to ensure residents receive the right care as necessary.

If you are ready to bring people, programs, and resources together consider joining a team committed to solving community health challenges.

Essential Functions

• Develops, coordinates, presents and oversees CPR education programs and training for the community.
• Designs and executes targeted prevention strategies-such as fall prevention, lift-assist alternatives, and community health resources-to lower the volume of non-emergency and preventable emergency 911 calls.
• Cultivates and maintains active partnerships with local nonprofits, healthcare systems, social services, and neighborhood associations to bridge gaps for high-risk populations
• Assists individuals with unmet needs by connecting them directly to local care providers, social services, or co-responder programs as safe alternatives to emergency response.
• Establishes performance metrics and tracks program outcomes to evaluate impact on community safety and 911 call reduction
• Coordinates with local businesses, schools, and public venues to ensure public-access AEDs are registered, mapped in the dispatch system, and properly maintained.
• Develops and distributes multimedia safety messaging focusing on timely EMS topics, including heat stroke prevention, stroke symptom recognition (FAST), and drowning prevention.

Education/Experience

• Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelors degree or equivalent.
• Two years experience.
• Preferred applicants will possesses a minimum of 3 years of experience in public education, community outreach, public relations, or data analysis.

Additional Information & Requirements

Possess a valid drivers license.

• Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

• Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

• Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

• Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

• The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant's school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications. Please be specific and honest in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to move forward with the recruitment process by the department, your responses to the following questions may be subject to verification.

• I understand and will answer the following supplemental questions completely and thoroughly.

02

The City of Norfolk hires United States (U.S.) citizens, lawful permanent residents and those that are authorized to work in the U.S. Please select one of the following:

• I am a U.S. citizen or a lawful permanent resident.
• I am not a U.S. citizen or a lawful permanent resident, but I am authorized to work in the U.S. I understand that I will be required to present documentation proving my identity and that I am authorized to work in the U.S.
• I am not a U.S. citizen, or a lawful permanent resident and I am not authorized to work in the U.S.

03

Do you possess a valid Driver's License?

• Yes
• No

04

What is your highest completed level of education?

• High school diploma or GED
• Some college, training or certifications
• Associates degree or equivalent
• Bachelors Degree
• Masters Degree

05

How many years of experience do you have developing or delivering community outreach or public education programs?

• Less then 2 years
• 2 - 5 years
• 5 - 10 years

06

Have you previously worked with high risk or vulnerable populations in a professional or volunteer capacity?

• Yes
• No

07

Are you comfortable working as part of a multidisciplinary team such as Fire Rescue, EMS, and community partners?

• Yes
• No

08

Are you available to work evenings or weekends for community events when needed?

• Yes
• No

09

If you were referred for this position by a current City of Norfolk employee, please provide the employees full name, department, and job title. If not, please indicate by typing "N/A."

10

How did you become aware Norfolk Fire-Rescue was hiring? (Please check all that apply)

• Career Fair/Job Event
• Military Resources: Career Development Center
• Military Resources: TAP
• Facebook
• Instagram
• LinkedIn
• YouTube
• Print Ad: Poster/Sign
• Printer Ad: Banner
• Tidewater Community College
• Old Dominion University
• Norfolk State University
• Google search
• Norfolk.gov
• Government.jobs
• Indeed
• Family Member/Friend
• Norfolk Fire-Rescue employee

11

Are you willing to accept the salary range?

• Yes
• No

12

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

• I am not a Veteran
• I am a Veteran
• I am a Disabled Veteran

Required Question

Employer City of Norfolk