Program Coordinator II (EEMS Babynet Supervisor) / 61005447

Program Coordinator II (EEMS Babynet Supervisor) / 61005447

Salary

$52,100.00 Annually

Location

Horry County, SC

Job Type

FTE - Full-Time

Job Number

190891

Agency

Department of Health and Human Services

Division

Eligibility, Enrollment, and Member Services (EEMS)

Opening Date

07/23/2026

Closing Date

7/29/2026 11:59 PM Eastern

Class Code:

AH40

Position Number:

61005447

Normal Work Schedule:

Monday - Friday (8:30 - 5:00)

Pay Grade

GEN09

Hiring Range - Min.

$52,100.00

Hiring Range - Max.

$52,100.00

EEO Statement

Equal Opportunity Employer

Agency Specific Application Procedures:

Failure to provide detailed and complete information may result in your application not being referred.

Veteran Preference Statement

South Carolina is making our Veterans a priority for employment in state agencies and institutions.

• Description
• Benefits
• Questions

Job Responsibilities

The Agencys mission is to be boldly innovative in improving the health and quality of life for South Carolinians.

This position is located in the Babynet Eligibility, Horry County.

This is an in-office role and not a telecommute or remote position.

Are you the One? We are looking for a EEMS BabyNet Supervisor who will serve as the supervisor of the BabyNet Eligibility staff within a designated geographical area. The primary responsibility is to ensure that BabyNet Intake Coordinators adhere to the daily, weekly, monthly metrics, which supports compliance with the federal 45-day requirement for completing the intake and eligibility determination process for scheduled clients. The position also involves providing educational guidance and public awareness to providers, community partners, and colleagues to identify and address gaps or barriers in early intervention processes and within the BabyNet program. The manager is responsible for the day-to-day operations of the local BabyNet office and for promoting program awareness within the community. This position may be eligible for telecommuting. If approved, the employee must maintain all accuracy and timeliness standards and meet individual performance goals. Failure to meet these standards may result in the termination of the telecommuting arrangement.

• Reviews and analyzes daily timeline and productivity reports related to client determinations and transfers. Proactively follows up with team members on instances of delayed processing, identifies the root causes of delays, and implements appropriate resolutions and follow-up actions to ensure timely service delivery.
• Conducts required monthly quality assurance reviews to evaluate the effectiveness and professionalism of services provided by BabyNet Eligibility staff. Ensures that all minimum standards are consistently met. Monitors staff performance and documentation across BabyNet systems to ensure records are current, accurate, and timely. Develops and implements plans of action to maintain service quality or to correct deficiencies, ensuring compliance with program standards and expectations.
• Serves as a subject matter expert on current and emerging BabyNet policies and procedures, maintaining a thorough and up-to-date working knowledge. Acts as a resource for Eligibility team members and external stakeholders, providing guidance and clarification as needed. Provides ongoing input to the supervisor and local early intervention partners regarding barriers, gaps, and potential solutions within the local early intervention system. Responsible for conducting initial and ongoing training for team members to ensure consistent understanding and application of policies and procedures.
• Performs fundamental supervisory and leadership functions in accordance with Department policies and procedures, best practices and Federal and State rules and regulations, especially with regard to Equal Employment Opportunity Commission (EEOC) standards. Maintains an effective organizational team and motivates staff to accomplish mission critical operations and objectives. Promotes workforce engagement.
• Supports the operations of the local BabyNet Eligibility office by ensuring the safety, functionality, and daily management of the facility, including oversight of supplies, utilities, and resolution of office-related issues. Leads the local BabyNet office with a focus on commitment, integrity, accountability, appropriateness, and accuracy in all personnel matters. Assists in reviewing and identifying staffing needs, supports workforce development, and helps forecast training opportunities to enhance staff performance and service delivery. Occasional travel is required, including visits to local and state offices, as well as participation in community events and outreach activities. If supervising a satellite office, weekly travel to that local office is required to provide on-site leadership and support.
• Adheres to HIPAA and all applicable federal and state laws regarding privacy, accountability, and the proper and timely reporting of non-compliance. Maintains a professional demeanor and communication style, ensuring that interactions with co-workers, supervisors, and beneficiaries are clear, polite, and concise. Participates in customer service and privacy training as required. Safeguards confidential agency, beneficiary, and personnel information, using only appropriate and secure methods for communication and documentation.
• Completes other duties as assigned.

The South Carolina Department of Health and Human Services offers an exceptional benefits package for FTE and TGE positions that includes:

• Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children.
• 15 days annual (vacation) leave per year.
• 15 days sick leave per year.
• 13 paid holidays.
• State Retirement Plan and Deferred Compensation Programs.

Minimum and Additional Requirements

A bachelors degree in Child Development, Education, Family and Consumer Science, Child and Family Studies, Psychology, Social Work, Sociology, Health Promotions, Health Science, Human Development and Family Science, Public Health or Human Services and two (2) years of related professional experience in social service programs, business administration, general administrative management or relevant program experience.

Additional Requirements:

• Sitting or standing for long periods of time.
• Occasional overnight travel
• A valid drivers license is required.
• Requires holder to drive routinely.
• Valid driver's license
• In-office Role

Preferred Qualifications

• Supervise and manage staff effectively, fostering a collaborative and productive work environment.
• Establish and maintain effective working relationships with internal and external stakeholders, including inter- and intra-agency staff, as well as public and private organizations.
• Apply considerable knowledge of child development in daily responsibilities and decision-making.
• Ensure adherence to BabyNet eligibility policies and procedures.
• Communicate clearly and professionally, both verbally and in writing.
• Organize and prioritize tasks efficiently to meet deadlines and support team goals.
• Utilize Microsoft Windows, Word, and Excel proficiently.
• Demonstrate professionalism and contribute to a positive team culture.
• Identify needs, make informed decisions, and respond appropriately to various situations.
• Maintain strict confidentiality in accordance with federal, state, and departmental regulations, including FERPA and HIPAA.

Additional Comments

Please complete the State application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position. Supplemental questions are considered part of your official application for qualification purposes. All applicants must apply online. All correspondence from the Office of Human Resources will be through electronic mail.

The South Carolina Department of Health and Human Services is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth or related medical conditions, including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Benefits for State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

The responses you provide to these Supplemental Questions will be used in combination with your application to determine whether you meet the minimum qualification requirements. Please, thoroughly complete the Education and Work Experience sections of your application and the Supplemental Questions. Failure to provide detailed and complete information will result in your application being rejected. Any misrepresentation or omissions will result in your disqualification from employment and/or termination. You may not submit resumes in lieu of filling out the application or answering the Supplemental Questions. I acknowledge that I have read, understand, and agree with the above.

• Yes
• No

02

Would you be willing to accept a salary of $52,100?

• Yes
• No

03

Do you have a bachelors degree in Child Development, Education, Family and Consumer Science, Child and Family Studies, Psychology, Social Work, Sociology, Health Promotions, Health Science, Human Development and Family Science, Public Health or Human Services?

• Yes
• No

04

Do you have a minimum of two (2) years of relevant professional experience in social service programs, business administration, general administrative management or relevant program experience?

• Yes
• No

05

Do you have a drivers license? If yes, please provide drivers license number and state of issuance.

06

Do you wish to claim Veteran Preference? If yes, you must submit a copy of your DD214 Form with your job application in order to qualify and claim this preference.

• Yes
• No

07

How did you hear about this career opportunity?

Required Question

Employer State of South Carolina

Agency Department of Health and Human Services Address 1801 Main Street, Suite 224

Columbia, South Carolina, 29201

Phone 803-898-2670

The language used in this document does not create an employment contract between the employee and the agency. This document does not create any contractual rights or entitlements. The agency reserves the right to revise the content of this document, in whole or in part. No promises or assurances, whether written or oral, which are contrary to or inconsistent with the terms of this paragraph create any contract of employment.