Program Coordinator

Job description:

We are seeking a compassionate, organized, and experienced Program Coordinator to oversee the daily operations of a residential program serving individuals and families experiencing crisis. This leadership role is responsible for supervising staff, coordinating client services, ensuring program compliance, and maintaining a safe, supportive environment for residents.

Schedule

• Full-time, Flexible schedule based on program needs
• Availability for evenings, weekends, holidays, and on-call responsibilities as needed

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, Criminal Justice, Human Services, or a related field required
• Experience in human services, crisis intervention, residential programs, or victim advocacy preferred
• Knowledge of trauma-informed care and crisis response preferred
• Strong leadership, communication, and organizational skills
• Ability to build positive relationships with community partners and service providers
• Excellent documentation and case management skills
• Ability to maintain confidentiality and exercise sound professional judgment
• Valid driver's license, reliable transportation, and proof of automobile insurance

Key Responsibilities

• Supervise the daily operations of a confidential residential program
• Provide case management, assessments, crisis intervention, and supportive counseling to residents
• Coordinate referrals and connect clients with community resources and supportive services
• Maintain accurate and timely client records in accordance with agency and funding requirements
• Facilitate educational and life skills groups for residents
• Respond appropriately to crisis situations while maintaining a safe environment
• Supervise shelter staff, volunteers, and student interns
• Assist with staff training, scheduling, and performance support
• Collaborate with leadership to develop, improve, and implement program services
• Monitor program compliance, collect data, and prepare required reports
• Participate in on-call and holiday rotation as required
• Perform other duties as assigned

Salary: 55K

Personnel Resources is an Equal Opportunity Employer. 

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