Coordinates the day-to-day operations of the office. Collects information to track the success of basic outcomes, processes, and procedures to support the on-going analysis and improvement of office efforts. Works with management to implement the communications priorities of the office and College. Leverages a sound understanding of the office focus to collaborate with colleagues in achieving the goals of the office, department, and college. Contributes to the continued effectiveness of the team and office by developing and sustaining productive customer and employee relationships. Provides administrative assistance to supervisor and office as needed. This is a grant-funded position.
ESSENTIAL FUNCTIONS
May manage leadership schedules and calendars; schedules internal and external meetings and activities with business, community, and government institutions; as directed, prepares and assembles agendas, packets, and other pre-meeting materials.
Works with external partners to collect and track student data on pathways, and articulation agreements.
Responds to office and departmental requests in a timely manner with strong emphasis on outstanding customer service.
Provides administrative support to supervisor and office.
Assists the team in completing departmental assignments.
Coordinates and delivers direct student services through college and career readiness events.
Coordinates college and career readiness events by preparing, scheduling, and organizing timelines, room reservations, technology needs, materials, registration, and communication with students and families.
Supports on‑site event operations and student engagement while leadership presents.
Oversees student follow‑up, including communication, surveys, and referrals.
Evaluates articulation agreements and high school transcripts to verify eligibility requirements are met.
Posts college credits to students' transcripts and imports all documentation to the students' record.
Maintains on-going communication with office leadership to report important information, occurrences and issues within the office and department.
Maintains and updates the office calendar, webpage, related event and activity schedules, and shared email account used for correspondence with students and school districts.
Attends staff and project team meetings and provides follow-up on meeting outcomes including tracking resulting activities and projects.
Prepares and maintains confidential correspondence and documents and assists in processing documents related to employees, purchase orders, employment, benefits, and performance review activities.
Answers phones and screens incoming calls and mail; responds independently to inquiries, drafts responses for leadership review or refers as appropriate.
Develops strong working relationships with key departments across the College.
Establishes and maintains general office files and student records.
Assists with the preparation of reports, presentations, and publications, including research, writing, and copy-editing.
Assists with other College-wide projects, initiatives, and committees.
May select, train, supervise and evaluate part-time student assistants, interns, and part-time assistants.
May assist in planning, maintaining, and monitoring of a business area's budget.