Program & Consumer Support Specialist (Part time)

Location: Hybrid/Fairfax County, Virginia

Schedule: 10 hours per week

About JSSA

JSSA is a trusted nonprofit community health and social wellness agency helping neighbors and their families through their most vulnerable moments. JSSA empowers individuals and families to enhance well-being across all ages and stages of life, serving communities throughout Northern Virginia, Maryland, and DC.

About the Role

This Program & Consumer Support Specialist will provide administrative and communications support, helping keep day-to-day operations of Fairfax County Youth MOVE organized and running smoothly. Its a great opportunity for someone looking to build skills in nonprofit and human services work. This position will report to the Director of Behavioral Health Support Services.

Key Responsibilities

• Maintain data trackers - check weekly to ensure updated, and reach out to responsible parties to complete any outstanding data
• Populate panel data
• Monitor FCYM Instagram and JSSA email, responding to inquiries or looping in the appropriate parties as needed
• Assist with advertising panels and events using Constant Contact and Canva
• Support Youth Development Coordinator in creating sign-up forms and evaluations for panels, and in sending continuing education

Qualifications

• High school diploma or GED preferred
• Strong computer skills - able to navigate or willing to learn Canva, Constant Contact, Microsoft Office, and basic-to-intermediate Excel
• Highly organized
• Good problem-solving skills
• Strong attention to detail
• Interest in learning more about human services and nonprofit functioning is a plus

Schedule

• Hybrid position
• Flexible work hours, outside of weekly supervision meetings and biweekly team meetings

Salary: $24.57 per hour

The Jewish Social Service Agency (JSSA) has been helping people across the Washington metropolitan area meet emotional, social, and physical challenges for more than 120 years. A nonsectarian provider, we serve people of all religious backgrounds, races and ethnicities, helping the youngest child to the most fragile senior, from individuals to entire families. JSSA provides services and support to nearly 31,000 individuals a year through our wide range of counseling, educational, specialized employment, in-home support, hospice and nursing care, and social services. We are a growing Agency and strive to be an Employer of Choice. As such we offer a competitive salary and benefits package, a healthy work-life balance, collaborative team environment and many opportunities for personal growth and professional development. We pride ourselves on our mission to be the first place for the Jewish community, as well as the community at large, to turn for clinical and social services of the highest quality that sustain and nurture all who seek assistance. We are an Equal Opportunity Employer. AA/M/F/D