Program Assistant

POSITION TITLE: Program Assistant (Hourly)

REQUISITION #: req8684

DEPARTMENT: Human Resources

LOCATION: 215 OFFICE BLDG

BENEFIT CATEGORY: Variable Hourly Hourly Employee Benefit Highlights

EMPLOYMENT TYPE: Part-Time Hourly

FLSA STATUS: Non-Exempt

HOURLY RATE: $20.00 - 22.00 per hour (based on relevant experience)

SELECTION PROCESS: Application deadline is 11:59 p.m. MT on 11/11/2026. The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.

Post-Offer Requirements

• Background check (Background checks are considered in relation to the responsibilities and requirements of the position)
• Motor vehicle report

Choose an item.

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile.

While the City of Fort Collins offers many remote and/or hybrid positions, all remote or hybrid work must be performed in the state of Colorado.

At the City, we are focused on finding the strongest candidate for the role, and we recognize that excellence can come from a wide variety of experiences and paths. When reviewing applications, we consider an equivalent combination of knowledge, skills, education, and lived experiences that align with the minimum qualifications. If you are interested in this opportunity, we encourage you to view your background broadly and highlight the skills and experiences that best prepare you for the role.

To learn more about The City of Fort Collins and Our Community, please read Our Community and Our Organization Brochure

Job Summary

The Volunteer Services Program Assistant provides experienced administrative and program coordination support to the City of Fort Collins Volunteer Services Program. Working closely with the Volunteer Services Program Manager, this position helps ensure that meetings, events, volunteer initiatives, and programs are well organized, efficiently implemented, and responsive to the needs of City departments and community members.

This position is responsible for coordinating meeting and event logistics, managing schedules and communications, maintaining program records and data, supporting volunteer recruitment and assisting with the administration of the City's internship program. The successful candidate is a highly organized, detail-oriented, and proactive administrative professional who can manage multiple priorities, anticipate needs, solve problems, and independently follow assignments through to completion. This position is primarily administrative and may offer remote work flexibility, depending on program needs and scheduled activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Administrative and Program Coordination
• Provide day-to-day administrative support to the Volunteer Services Program Manager, including scheduling, correspondence, document preparation, data entry, recordkeeping, and project tracking.
• Organize and coordinate meetings, trainings, workshops, recruitment activities, volunteer events, and other program initiatives. meeting logistics, including scheduling, room reservations, invitations, registration, agendas, materials, technology needs, and follow-up communications.
• Maintain calendars, timelines, task lists, and project records to ensure deadlines are met and activities remain on track.-Maintain accurate electronic files, databases, spreadsheets, and program documentation.
• Anticipate administrative needs, identify potential scheduling or logistical challenges, and recommend practical solutions.
• Coordinate routine communications with City employees, volunteers, community partners, and other stakeholders.
• Internship Program Support
• Assist with the coordination and administration of the City's internship program.
• Support internship recruitment, communications, onboarding, scheduling, and program activities.
• Coordinate meeting logistics and materials for interns, supervisors, and program participants.
• Maintain internship records and assist with tracking program milestones, communications, and administrative requirements.

Other Responsibilities

• Provide responsive, professional customer service to internal and external customers.
• Handle confidential information appropriately and exercise sound judgment when working with personnel, volunteer, and program records.
• Perform other related duties as assigned

City Competencies

• Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
• Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
• A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
• A desire and ability to utilize digital tools for organizational information, individual, and teamwork.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Administrative experience: Demonstrated experience providing administrative, office coordination, or program support in a professional work environment.
• Exceptional organizational skills: Ability to coordinate multiple activities, maintain accurate records, manage competing priorities, and meet deadlines.
• Meeting and event coordination: Ability to manage logistics, schedules, communications, materials, and follow-up for meetings, events, and programs.
• Attention to detail: Ability to produce accurate, polished work and maintain reliable records and documentation.
• Independent follow-through: Ability to take ownership of assignments, anticipate next steps, work independently, and complete tasks with minimal supervision.
• Communication: Strong written and verbal communication skills, including the ability to prepare professional correspondence and interact effectively with people at all levels of an organization.
• Technology proficiency: Ability to use common office productivity tools, including email, calendars, word processing, spreadsheets, virtual meeting platforms, and online collaboration tools. Ability to learn new software and systems.
• Customer service: Commitment to providing responsive, courteous, and solution-oriented service to City employees, volunteers, and community members.
• Problem-solving: Ability to recognize challenges, prioritize tasks, resolve routine issues, and recommend process improvements.
• Confidentiality and professionalism: Ability to exercise discretion and handle sensitive information appropriately.
• Collaboration and adaptability: Ability to work effectively with diverse individuals, adjust to changing priorities, and contribute to a positive, service-oriented team environment.

PREFERRED QUALIFICATIONS

• Previous experience supporting a manager, department, program, or team in an administrative capacity.
• Experience coordinating meetings, trainings, events, workshops, or community programs.
• Experience managing calendars, registration processes, spreadsheets, databases, or electronic records.
• Experience working with volunteers, interns, nonprofit organizations, public agencies, or community engagement programs.
• Experience using volunteer management systems, customer relationship management systems, or other program administration software.

CITY COMPETENCIES

• Cultural Competence: Demonstrates the ability to interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
• Learning Orientation: Uses available resources and seeks opportunities to learn, adapt, and respond to changing needs, tools, and practices.
• Customer Focus: Understands the needs of internal and external customers and works to provide responsive, effective, and positive service experiences.
• Digital Fluency: Uses digital tools effectively to organize information, support individual and team productivity, and improve administrative processes.
• Collaboration: Builds productive working relationships, shares information, and contributes to the successful delivery of team and organizational goals.

BENEFITS AND DEVELOPMENT OPPORTUNITIES

• Opportunity to contribute to meaningful community engagement and volunteer initiatives.
• Exposure to the operations of the City's Human Resources Department and municipal programs.
• Opportunities to develop administrative, project coordination, customer service, and technology skills.
• Access to applicable City learning and professional development opportunities, subject to program and employment eligibility.

Thank you for your interest in supporting the City of Fort Collins Volunteer Services Program. To learn more about FC Volunteers, visit fcgov.com/volunteer.

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call (970) 221-6535 for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use:

Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.

The City is committed to equal employment opportunity for all applicants and employees. Employment decisions will comply with all applicable laws prohibiting discrimination in employment. The City does not tolerate behavior that results in the terms and conditions of employment being adversely impacted based on an employee's protected status, or any behavior that violates this policy.

Consistent with the City's respect for the rights and dignity of each employee, the City is committed to providing a work environment that is free from unlawful discrimination and harassment. The City prohibits discrimination or harassment based on protected characteristics, including race, color, national origin, ancestry, creed, religion, sex, sexual orientation (including perceived sexual orientation), gender, gender identity, gender expression, disability, age 40 years or older, pregnancy or related condition, military, veteran status or uniformed service member status, genetic information, marital status or any other status protected under federal, state or local law.

The City is committed to providing a healthy and safe work environment. In addition to the City's commitment to equal opportunity employment, the City strictly prohibits discrimination or retaliation against an employee who raises any reasonable concern about workplace violations of government health or safety rules or a significant threat to the health or safety of City employees or the public, if the City controls the workplace conditions giving rise to the threat or violation.

Note: Some information in your application may be public information under the Colorado Open Records Act.