Program Assistant (FCS) Lee County

Program Assistant (FCS) Lee County

Salary

$34,760.04 Annually

Location

Lee County Justice Center, 1700 Monroe Street, Fort Myers, FL 33901, FL

Job Type

Full time FTE 1.0

Job Number

AOC01423

Department

Civil

Opening Date

07/24/2026

Closing Date

8/6/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

Description

WHY YOU SHOULD APPLY TO THE AOC?

• Great working environment
• Growth and Development Opportunities
• Medical, Dental, Vision + other supplemental insurances offered
• Sick + Vacation PTO
• Paid Holiday's
• Retirement plan options (Pension or Investment)
• 457 Deferred Compensation
• Tuition Assistance
• Employee Assistance Program

SUMMARY

This is responsible work performing a variety of administrative, secretarial, and clerical duties for the Civil Manager as well as the case management team within the Civil Case Management office. The Program Assistant will facilitate the movement of case-related matters. A variety of working relationships are established with Court personnel, judges, professionals associated with particular programs, and the general public, and as such, the Administrative Assistant must be able to use tact and maintain confidentiality. Work is performed under the supervision of the Civil Manager.

A Program Assistants primary responsibilities include the following: (1) Case Management Administrative Support (2) Administrative and Clerical functions (3) Other duties as assigned.

Examples of Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification.

(1) Case Management Administrative Support:

• Scheduling case management conferences and case compliance reviews
• Performs research and compiles a variety of case information
• Maintains follow-up with outside agencies, courtroom personnel, and internal offices to check on the status of case progression
• Performs data entry

(2) Administrative and Clerical Functions:

• Performs secretarial work exercising initiative and judgment in making decisions affecting procedures
• Answers or directs telephone inquiries
• Work professionally with attorneys and law firms
• Receives, sorts, and distributes mail (including faxes)
• Coordinates the preparation and provision of materials and binders for meetings and trainings
• Reviews finished materials for completeness, accuracy, format, compliance with policy and procedures, and correct English usage, including spelling, grammar, and punctuation
• Creates and disseminates dockets
• Prepares and mails or e-serves notices for court events
• Prepares and complies statistical reports utilizing MS Excel
• Assists with the development of periodic reports
• Coordinates arrangements for meetings
• Composes and types correspondence
• Maintains confidentiality
• Participates in the development and maintenance of the units databases
• Ability to effectively and independently handle a number of tasks, projects, and administrative assignments on time
• Performs related work as assigned

(3) Other Duties as Assigned:

Typical Qualifications

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Knowledge of:

• Court programs and community resources used in the Twentieth Judicial Circuit
• Differentiated case management principles
• Family Law Procedures
• Courtroom procedures and policies
• Computer applications, including but not limited to Odyssey, Microsoft Word & Excel

Ability to:

• Answer a multi-line telephone system
• Handle matters with integrity and confidentiality
• Communicate clearly both verbally and in writing
• Tactfully handle sensitive situations with courtesy and patience
• Maintain current, organized filed and records
• Concentrate and perform job duties in a stressful working environment and meet deadlines
• Work effectively with others
• Enter data accurately and procedure reports
• Prepare reports, letters, and documents using Microsoft Word, and Excel
• Utilize Microsoft Office Word, Outlook, and Excel & learn new software programs
• Schedule cases and maintain calendar
• Provide effective, accurate, professional, polite, friendly, and prompt customer service to the public and other agency personnel, AOC employees, and the Judiciary
• Maintain consistent and regular attendance, which is required
• Work the required scheduled hours, Monday through Friday
• Type 30 cwpm

Supplemental Information

EDUCATION and/or EXPERIENCE

• Two years of college or vocational school education in office skills, paralegal or a closely related field.
• Two years experience in administrative support work, preferably in the court system.
• Progressively responsible administrative support experience may substitute for the recommended educational level on a year-for-year basis.

SUPERVISORY RESPONSIBILITIES

None

01

Please type your First & Last Name below.

02

The information provided in your application must support your selected answers in the supplemental questions, which may be used as a scored evaluation of your knowledge, skills and experience. The information you provide will be verified and documentation may be required. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any information you provide may be reviewed by the selection recommendation committee. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. "See Resume" or "N/A" is not an acceptable answer to the questions.

• Yes, I understand and agree
• No, I do not agree

03

Which best describes your highest level of education?

• High School or GED
• Vocational Certificate
• Some College
• Associates Degree
• Bachelors Degree or higher
• None of the above
• None of the above

04

How many years of related work experience do you have?

• Less than one year
• One year to less than two years
• Two years to less than three years
• Three years to less than four years
• Four years to less than five years
• Five or more years
• No experience

05

If you have two or more years of professional experience in administrative support work, please describe in detail how you acquired this experience, which must be reflected in the application. If you do not have this experience, please reply Does Not Apply

06

Do you have knowledge of the court procedures in the Florida State Court System?

• Yes
• No

07

If you have knowledge of the court procedures in the Florida State Court System, please describe in detail how you aquired this experience, which must be reflected in the application. If you do not have this knowledge, please respond Does Not Apply

08

Which one of the following best describes your highest level of Microsoft Word proficiency?

• BASIC: Create new documents, open and edit existing documents, format characters and paragraphs, create and edit tables, modify page layout, and use autocorrect tool
• INTERMEDIATE: Insert and delete a section break in a document, format tables, paste a table from Excel into a document, work with columns, use graphics, create document templates, and work with styles
• ADVANCED: Manage data, work with Pivot tables and Pivot charts, use analytical add-ins, create a new conditional formatting rule, create a group or outline of data in a worksheet, and create and modify a macro command
• I do not have enough skills to meet the definition of the Basic level

09

Which of the following basic Outlook functions are you proficient in? Please check all that apply:

• Perform basic email tasks
• Manage contacts
• Configure and organize Outlook
• Manage tasks
• Manage Calendar
• Manage appointments & events
• Manage meetings
• None of the above

10

Which one of the following best describes your highest level of Microsoft Excel proficiency?

• BASIC: Create basic worksheets; create basic formulas; use basic functions; modify and format a worksheet; print workbooks.
• INTERMEDIATE: Use advanced formulas; organize tables and worksheets; create and modify charts; analyze data using Pivot tables and Pivot charts; insert and modify graphic objects in a worksheet.
• ADVANCED: Create and edit macros; conditional formatting; apply data validation criteria; able to protect, share and merge files; trace cells and troubleshoot formula errors; uses data lists outline; consolidate date and link workbooks; export and import text files and XML data; import data from the Web and create queries; analyze data using trend line, spark lines and scenarios.
• I do not have enough skills to meet the definition of the Basic level

11

How did you come across this job opportunity? (e.g. GovernmentJobs.com, Indeed, Naples Daily News, News-Press, Charlotte Sun, Craigs List, DICE, Social Media, etc.)

Required Question

Employer Florida State Courts, Twentieth Judicial Circuit, Administrative Office of the Courts

Address AOC Human Resources, Rm 201, Justice Center Annex

1700 Monroe Street

Fort Myers, Florida, 33901

Phone 239-533-1710

239-533-1705

Website http://www.ca.cjis20.org