Program and Operations Supervisor

Richmond City Council Virginia

Richmond, VA

JOB DETAILS
SALARY
$76,906–$123,943 Per Year
SKILLS
Analysis Skills, Best Practices, Business Administration, Communication Skills, Community Development, Community Programs, Community and Social Services, Data Analysis, Data Collection, Demographics, Driver's License, Electricity, Employee Benefits, Employee Retention, High School Diploma, Law Enforcement, Leadership, Microsoft Office, Operational Improvement, Operations Management, Organizational Development/Management, Physical Demands, Problem Solving Skills, Public Administration, Public Health, Public Safety, Risk, Social Work, Status Reports, Team Player, Tuition Fees, Willing to Travel
LOCATION
Richmond, VA
POSTED
12 days ago

Program and Operations Supervisor

Salary

$76,906.00 - $123,943.00 Annually

Location

730 East Broad Street, Richmond, VA

Job Type

Full-Time

Job Number

15M00000385

Department

Justice Services

Opening Date

06/15/2026

Closing Date

6/29/2026 11:59 PM Eastern

  • Description
  • Benefits
  • Questions

Are you Richmond R.E.A.D.Y? Respect. Equity. Accountability. Diversity…YOU!!!

This is an EXCITING time to Join the City of Richmond! We are committed to nurturing talent, fostering growth opportunities, and building strong connections within our workforce. As we continue to make strides to becoming the employer of choice, we are thrilled about the below employee benefit enhancements:

  • Virginia Retirement System (VRS)
  • Language Incentive
  • Referral Bonus
  • Tuition Assistance Program

Description

The Department of Justice Services is seeking a Program and Operations Supervisor to improve continuity and stability in how neighborhoods address issues impacting safety. The Program and Operations Supervisor will foster community collaboration and engagement by utilizing the City's "Gun Violence Prevention and Intervention Framework" and will be the citys "point person" for organizing recommendations and initiatives. This position will work closely with city agencies, community leaders, businesses, and citizens impacted by community violence to assess the challenges and opportunities for greater alignment of community safety. This position will report to the Neighborhood Safety Engagement Manager. Tasks for this position are prioritized by the Deputy Department Director -Senior of Justice Services.

  • Internal City of Richmond applicants encouraged to apply

Duties include but are not limited to

  • Review and relay best practices regarding community safety in Richmond and/or other cities of like size and demographics.

  • Conduct assessments of community progress, needs and areas of improvement.

  • Assist with data collection and analysis.

  • Prepare written status reports.

  • Maintain a comprehensive working knowledge of programs and initiatives within the city and region that pertain to healthy communities and positive youth development.

  • Facilitate small community-based workgroups to assist with organizing credible messengers.

Qualifications, Special Certifications and Licenses

KNOWLEDGE, SKILLS, AND ABILITIES

The ideal candidate will possess the minimum qualifications as well as relevant experience in the areas listed below:

  • Sensitivity to social issues such as racial/ethnic and other forms of inequity, especially as they relate to the criminal justice system.

  • Ability to communicate with diverse individuals.

  • Analyzing gathering and compiling data.

  • Strong presentation skills.

  • Preferred experience managing coalitions of organizations.

  • Public speaking experience.

  • Strong writing skills.

  • Professional demeanor.

  • Ability to work well without close supervision.

  • Ability to collaborate in a team environment.

  • Thorough knowledge of computer programs such as Microsoft Office Suite.

  • Proven ability to understand and work with complex systems, including law enforcement, education, social services, public health, community agencies and faith organizations.

MINIMUM TRAINING AND EXPERIENCE

  • Bachelors degree in business/public administration or field related to assignment

  • Four years of paraprofessional experience in area related to assignment, such as assisting with program or project administration and management analysis

  • A Masters degree in business, public administration, or field directly related to assignment may be preferred

  • An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification

LICENSING, CERTIFICATIONS, and OTHER SPECIAL REQUIREMENTS

  • Some assignments may require a valid Drivers License with a satisfactory driving record, and a valid Commonwealth of Virginia Drivers License within 30 days of hire.

Americans with Disabilities Act Requirements

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the job. Prospective and current employees are invited to discuss accommodations.

ENVIRONMENTAL HAZARDS: Working conditions may include exposure to travel to other locations within the City of Richmond as well as outside of the City of Richmond; exposure to hazardous physical conditions such as mechanical parts, electrical currents, vibrations, etc.; atmospheric conditions such as fumes, odors, dusts, gases, and poor ventilation; inadequate lighting; intense noise; and environmental hazards such as disruptive people, imminent danger, and a threatening environment.

PHYSICAL REQUIREMENTS AND WORKING ENVIRONMENT: Due to the nature of work assignments, incumbents must be able to perform detailed work on multiple, concurrent tasks, with frequent interruptions and under time constraint. The essential duties of this classification may require the ability to regularly talk, hear, see, and perform repetitive motions; and occasionally climb, stoop, crouch, reach, stand, walk, push, pull, lift, finger, grasp, and feel. The working conditions may include environmental hazards. In terms of the physical strength to perform the essential duties, this classification is considered to be light work, exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and a negligible amount of force constantly to move objects.

  • Internal use: HR Generalist to review.

Equal Employment Opportunity Statement

The City of Richmond provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The City of Richmond is committed to the full inclusion of all qualified individuals. As part of this commitment, the City of Richmond will ensure that persons with disabilities are provided with reasonable accommodations. If you require reasonable accommodations under the Americans with Disabilities Act (ADA) to participate in the job application and/or the interview process, please contact Veronica Kenner, by email at HR-ADA@rva.gov.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation and training.

The City of Richmond Values Veterans. We are an official V3 Certified Company.

The City of Richmond is a proud partner with the US Army Partnership for Your Success PaYS Program.

With over 4,000 employees, the City of Richmond is an "Employer of Choice" among cities throughout the nation. The City strives to hire and retain employees who bring dedication and talent to the workforce. Offering a competitive, cost effective, and quality benefits package is one element of an "Employer of Choice".

The City offers a full range of benefit programs from initial hire through retirement. Please visit our Web site for details.

01

10-point compensable veteran. You must have an existing compensable service-connected disability of 10 percent or more. Other 10-point veteran include disabled veteran or a veteran who was awarded the Purple Heart for wound or injuries received in action, veterans widow or widower who has not remarried, wife or husband of a veteran who has a service-connected disability, widowed, divorced or separated mother of an ex-service son or daughter who died in action, or who is totally and permanently disabled. Do any of these apply?

  • Yes
  • No

02

5-point veterans must have been discharged under honorable conditions and had one of the following: Active duty in the Armed Forces of the United States, in a war, or during the period 4/28/52-7/1/55 or active duty for more than 180 consecutive days other than for training, any part of which occurred during the period beginning 2/1/55 and 10/14/76 or active duty during the Gulf War sometime between 8/2/90 - 1/2/92 or active duty in a campaign or expedition for which a campaign badge has been authorized or active duty for which more than 180 consecutive days other than for training, any part of which occurred during the period beginning 9/11/2001 and ending on the date prescribed by the Presidential proclamation or by the law as the last date of operation Iraqi Freedom. Do any of these apply?

  • Yes
  • No

03

Which answer best describes your highest level of education?

  • High School Diploma/ GED
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • None of the above

04

Are you a current City of Richmond employee?

  • Yes
  • No

05

Do you have a bachelors degree in business administration, public administration, or field directly related to assignment?

  • Yes
  • No

06

How many years of experience do you have collaborating with stakeholders and community leaders to address public safety?

  • One to two years of experience
  • Three to four years of experience
  • Five or more years of experience
  • No experience

07

How many years of experience do you have working directly with multi-levels of leadership to include senior management, executives or elected officials?

  • One to two years of experience
  • Three to four years of experience
  • Five or more years of experience
  • No Experience

08

How many years of experience do you have in leading and facilitating community group discussion?

  • One to two years of experience
  • Three to four years of experience
  • Five or more years of experience
  • No experience

09

How many years of experience do you have in developing community programs for at risk populations?

  • One to two years of experience
  • Three to four years of experience
  • Five or more years of experience
  • No experience

Required Question

Employer City of Richmond

Address 900 East Broad Street

Suite

Richmond, Virginia, 23219

Phone (804) 646-5660

804-646-5660

Website https://www.rva.gov/

About the Company

R

Richmond City Council Virginia