| Location | Phoenix, AZ |
Paradise Valley Community College (PVCC) is seeking a Program Analyst (Industry/Workforce Navigator) who supports Information Technology (IT) workforce program success through integrated recruitment, student navigation, and industry engagement. Reporting to the Business/IT Division Chair, the position provides end-to-end support from initial outreach through program completion and transition to employment. The Program Analyst supports enrollment growth, retention, completion, and employment outcomes while aligning activities with workforce needs, institutional priorities, and grant requirements.
Additional Information
Note: A second interview will be conducted during the hiring process.
Essential Functions
30% Recruitment, Outreach, and Enrollment Management
Lead recruitment through marketing, community engagement, and partnerships. Manage IT student pipelines, follow-up, onboarding, and orientation. Maintain targeted communications, email campaigns, check-ins, and career guidance; monitor progress and coordinate interventions with faculty and support services.
25% Student Navigation, Advising, and Success Coaching
Provide workforce-focused advising, career coaching, and program navigation throughout the student lifecycle. Use proactive communication, case management, and referrals to tutoring and other support services to promote retention and completion.
20% Industry/College Engagement and Program Coordination
Serve as a liaison with industry partners, build relationships, and coordinate hiring events. Coordinate program activities, recruitment events, and stakeholder meetings, including logistics, communications, and execution. Support IT career pathways and connections to employment opportunities.
10% Data Tracking, Reporting, and Key Preformance Indicator (KPI) Monitoring
Track enrollment, retention, and completion metrics. Analyze student and program data, contribute to reports, and support continuous improvement aligned with key performance indicators and employment outcomes.
10% Collaboration and Cross-Functional Coordination
Work with faculty, program leadership, student services, and district teams to resolve student issues, support program delivery, and align activities with workforce and academic requirements.
5% Program administration, compliance, and other duties
Maintain records, documentation, and reports in compliance with institutional and grant requirements. Support scholarship processes and perform other duties as assigned.