| Location | Glendale, AZ |
Glendale Community College (GCC) is seeking a student-focused Program Analyst - Career Navigator to help students build pathways into high-demand careers in Information Technology. This is an opportunity to make a meaningful difference by guiding students from their first connection with GCC through program completion and into the workforce.
As a primary point of contact, the Career Navigator provides personalized support with admissions, financial aid, registration, scholarships, career planning, college resources, and retention. Using a case management approach, the Career Navigator builds relationships with students, tracks their progress, celebrates milestones, and helps them overcome barriers that could prevent them from reaching their educational and career goals.
The position also connects GCC with the broader community by coordinating outreach, tours, hiring events, and employer partnerships. Working closely with faculty, college leadership, Student Affairs, industry partners, and district teams, the Career Navigator helps strengthen enrollment, student success, and employment outcomes. The role uses Customer Relationship Management (CRM) and student information systems to manage student caseloads, document services, analyze outcomes, and support institutional and grant reporting requirements.
Additional Information
This is a short-term (specially funded) position with an anticipated end date of June 30, 2027; the possibility for extension or continuation is dependent on executive approval and budget availability.
Essential Functions
30% - Workforce-focused Advising and Success Coaching
Provides academic advisement, career navigation, and success coaching to students following the initial admissions and enrollment process through program completion. Provides support with registration, placement, financial aid, graduation, and transfer pathways. Evaluates prior coursework, interprets test scores, and assists students in navigating enrollment and program requirements. Uses proactive case-management strategies, including individual check-ins and progress monitoring. Identifies students at risk of dropping out or not completing and coordinates timely support with faculty and college departments. Collaborates with Career Services to assist with resume and interview preparation, hiring events, and connect students with work-based learning, internships, and employment opportunities.
25% - Recruitment, Outreach & Program Coordination
Coordinates recruitment, outreach, orientations, workshops, and community engagement activities. Develops marketing and promotional materials, follows up with prospective students, and supports implementation of program goals and activities.
20% - Program Analysis, Data Management, and Compliance
Collects, analyzes, and maintains student, program, and workforce data, including enrollment, retention, completion, transfer, and employment outcomes. Conducts program research, identifies trends, and prepares reports, presentations, correspondence, and other documentation. Monitors key performance indicators to support program evaluation and continuous improvement. Maintains accurate records in accordance with college procedures, grant requirements, and applicable standards. Supports budget monitoring, grant and funding proposals, scholarship and credentialing processes, program communications, and other administrative requirements.
15% - Collaboration and Cross-Functional Coordination
Works with faculty, program leadership, student services, and district teams to resolve student concerns, support program delivery, and ensure alignment with workforce and academic requirements. This includes, but is not limited to, scheduling classes, instructors, equipment, rooms, and class supplies; employer partner presentations; virtual info sessions; and tours.
10% - Performs other related duties as assigned