Position Summary
The Program Analyst II will independently conduct program, management, performance, and data analyses supporting SBA capital-access and lender-oversight programs. The analyst will develop metrics and dashboards, assess program performance, prepare substantive reports and briefings, and coordinate multiple concurrent projects or workstreams.
Key Responsibilities
- Conduct quantitative and qualitative analyses of program performance, workload, and outcomes.
- Design, refine, and maintain performance metrics, dashboards, scorecards, and tracking systems.
- Compile, validate, reconcile, and analyze information from multiple sources.
- Conduct basic cost-benefit and cost-effectiveness analyses.
- Prepare substantive analytical sections of reports, white papers, briefings, and presentations.
- Coordinate multiple projects, interdependent actions, deadlines, and follow-up requirements.
- Report project and analytical status to supervisors and stakeholders.
- Support financial reporting for SBA lending and lender-oversight programs.
- Analyze program requirements, processes, internal controls, and resource utilization.
- Identify trends, risks, data gaps, performance issues, and process-improvement opportunities.
- Develop conclusions and recommendations based on analytical findings.
- Present complex information clearly to technical and nontechnical audiences.
- Support Government and contractor leadership with decision-ready analysis.
Minimum Qualifications
- Bachelor’s degree in public policy, public administration, business administration, economics, finance, statistics, data analytics, or a related field.
- Approximately two to three years of specialized experience in program analysis, management analysis, performance measurement, business analytics, data analysis, or complex project coordination.
- Strong Excel proficiency, including pivot tables, lookup functions, conditional formulas, charts, and summary statistics.
- Experience compiling and reconciling data from multiple sources.
- Working knowledge of program evaluation, KPIs, outcomes, and performance measurement.
- Strong analytical writing, presentation, and briefing skills.
- Ability to manage competing priorities with limited supervision.
- Demonstrated ability to meet deadlines and produce accurate work products.
Preferred Qualifications
- Master’s degree in public administration, public policy, business administration, economics, data analytics, or a related field.
- Experience supporting federal programs.
- Familiarity with lending, credit, financial reporting, capital-access, or lender-oversight programs.
- Familiarity with SBA, OCA, OCRM, or Government-guaranteed lending.
- Experience with dashboards, data visualization, and business-intelligence tools.
Summary of Benefits
- 15 PTO days
- 11 paid holidays
- Medical Insurance with – 3 options (HSA with $600 Employer Contribution).
- Dental Insurance with no age limit orthodonture.
- Vision Insurance through EyeMed in and out of network coverage.
- Short Term and Long-Term Disability coverage with 100% premium support,
- Life insurance and AD&D with 100% premium support
- Supplemental Life Insurance
- Critical Care and Accident Insurance availability
- Pet Insurance through Nationwide
- Employee Assistance Program
- 401k with enrollment from day one. 4% deferral by company.
- $1500 Annual Training Budget
- $1500 Referral bonus
- Eligibility for annual merit and discretionary bonus
- Flexible work arrangements
Equal Opportunity Employer Minority/Female/Veterans/Disabled