| Story Behind the Need |
- What is the purpose of this team?
- What is driving this need? (ex. Backfill for FTE or CW, new project, business growth)
- Describe the surrounding team (team culture, work environment, etc.) & key projects.
- Do you have any additional upcoming hiring needs, or is this request part of a larger hiring initiative?
| - The Executive Talent Attraction Coordination (ETAC) team provides high-touch, white-glove scheduling, coordination, and administrative support for executive-level recruitment across Centene.
- Supports confidential and business-critical executive searches, requiring a high degree of discretion, responsiveness, accuracy, and professionalism.
- Additional staffing support is needed to maintain timely, high-quality coordination of executive recruitment activities in a fast-paced, high-demand environment as volume has continued to increase and demand for timely execution. Any future hiring needs will be evaluated based on evolving business needs.
- Team Environment: Small, highly collaborative team operating in a fast-moving, service-oriented environment with direct exposure to senior executives and their support teams.
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| Typical Day in the Role |
- Walk me through the day-to-day responsibilities and a description of the project (Outside of the Workday JD).
- What are performance expectations/metrics?
- What makes this role unique?
| - Serves as a central point of coordination between internal Executive Talent Attraction partners, senior executive stakeholders, executive assistants, candidates, and external executive search firms.
- Manages complex interview scheduling, calendar coordination, meeting invitations, scheduling changes, on-site visit coordination and related administrative logistics to deliver a seamless Executive experience.
- Anticipated volume: 30-35 scheduling request per week / Initial outreach SLA: 4 hours.
- Work Expectations : High attention to detail, exceptional organization, proactive communication, sound judgment, discretion, and the ability to pivot quickly as priorities and executive schedules shift.
- Work with a high degree of discretion and confidentiality, recognizing the sensitivity and visibility of executive-level recruitment activity.
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| Candidate Requirements |
| Education/Certification | Required: HSD | Preferred: Bachelors |
| Licensure | Required: | Preferred: |
Years of experience required: 4 years
Disqualifiers: Does not reside in St. Louis. Must be able to support on-site candidate visits.
Additional qualities to look for:
- Ideal Experience: Demonstrated success supporting executive-level stakeholders, preferably in executive recruitment coordination, executive administration, or a similarly high-touch, high-volume scheduling environment.
- Technology Proficiency: Strong working knowledge of Microsoft 365, particularly Outlook (complex calendar management and scheduling), Teams, Excel, and other administrative tools.
- Organization & Prioritization: Effectively manage multiple concurrent requests and shifting priorities while meeting deadlines and minimizing scheduling disruptions.
- Collaboration & Reliability: Build strong working relationships, communicate proactively, and demonstrate accountability from initial request through successful scheduling completion.
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- Top 3 must-have hard skills stack-ranked by importance
| 1 | Executive-Level Calendar Management & Complex Scheduling: Proven experience coordinating complex, multi-stakeholder schedules involving senior executives, executive assistants, and external partners. Ability to navigate competing priorities, scheduling conflicts, and last-minute changes. |
| 2 | Microsoft 365 Proficiency (Outlook, Teams, Excel): Advanced proficiency with Microsoft Outlook, particularly calendar management, meeting coordination, and scheduling logistics. Strong working knowledge of Teams, Excel, and other Microsoft 365 applications. |
| 3 | Organization & Attention to Detail: Exceptional organizational skills with demonstrated ability to manage multiple concurrent requests, track scheduling activities, prioritize competing deadlines, and ensure accuracy across all communications and logistics. Proven ability to maintain thorough follow-up and prevent details from falling through the cracks in a fast-paced, high-demand environment. |
| Candidate Review & Selection |
- Shortlisting process
- Candidate review & selection
- Interview information
- Onboard process and expectations
| Projected Manager Candidate Review Date: | 1-2 days post shortlisting |
Type of Interviews:
| Teams |
| Required Testing or Assessment (by Vendor): | |
| Next Steps |
- Do you have any upcoming PTO?
| N/A |
- Colleagues to cc/delegate
| Kara Schilli (primary) / Alysa McLaughlin (secondary) |