Professional Services Junior Engineer

• Assist with the installation, configuration, and deployment of network infrastructure, wireless solutions, and enterprise technology systems at customer locations.• Perform equipment staging, imaging, testing, and pre-configuration activities to ensure successful project implementation.• Travel nationwide to customer sites to support installations, upgrades, troubleshooting, and scheduled maintenance activities.• Work directly alongside Senior Engineers during both onsite and remote project deployments.• Provide technical support and basic troubleshooting for networking, wireless, and security-related technologies.• Interact directly with customers, providing professional service and maintaining excellent client relationships.• Conduct onsite surveys, assessments, and data collection required for project planning.• Document installation activities, service work performed, and project progress accurately and thoroughly.• Assist in preparing site reports, project documentation, and customer-facing deliverables.• Manage assigned tasks, maintain strict project schedules, and meet quality standards.• Communicate project status, potential risks, and technical issues clearly to Senior Engineers and project managers.• Utilize testing and diagnostic equipment to verify system functionality and performance.• Follow company safety procedures, customer site protocols, and industry best practices.• Maintain company-issued tools, equipment, and technology assets in proper working condition.

• Participate in manufacturer, vendor, and internal training programs to expand your technical knowledge and earn certifications.• Support both onsite and remote service activities via phone, internet-based tools, and collaboration platforms.