| Job Description: | Work with R&D Engineers, Technical Support Engineers, and other stakeholders to create and publish the materials needed for release of new and/or upgrade of Alcon medical devices.
Develop engineering-level knowledge of Alcon medical devices down to their electrical and mechanical subsystems.
Develop in-depth knowledge of technical publication customer needs and attend to them.
Create and publish detailed technical materials in well-written, precise, and clear English for global distribution and meet Alcon quality requirements.
Work with other technical writers, when required, to create technical documentation.
Help with the creation of our monthly technical newsletter and other documents per business needs.
" Ensure project deadlines are met.
Minimum:
5 years of relevant experience.
Experience in technical publications for electronic equipment.
Experience in the creation of documents for print and digital media.
Strong working knowledge of different document creation tools such as Adobe, Flare, and/or Oxygen.
Excellent communication skills.
Preferred:
Bachelor's degree in Technical Writing, English, Education, Instructional Design, Life Sciences, Engineering, or a related field; or equivalent experience.
3+ years of experience in technical writing, training development, instructional design, or a related role.
Experience developing SOPs, work instructions, and controlled documentation in a regulated environment.
Demonstrated knowledge of adult learning principles and Instructional Systems Design (ISD).
Strong written, verbal, and visual communication skills.
Experience creating process maps, flowcharts, and training materials.
Strong project management, organization, and time-management skills.
Proficiency with Microsoft Office Suite and document management systems. |
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