Production Support System Analyst IV

ATPCO

  • Dulles, VA
  • 27 days ago

    Highlights

    Takes complete ownership of production problems and issues anticipating and mitigating risks, escalating issues appropriately and keeping all necessary parties informed, formulating and implementing solutions often in a critical timeframe. As a member of the Applications Production Support (PSS) you will provide coverage and support for all ATPCO applications: Provide 24 hours coverage and support for all ATPCO Production Applications.

    Numbers & Facts

    LocationDulles, VA

    Description

    Responsibilities:             

    As a member of the Applications Production Support (PSS) you will provide coverage and support for all ATPCO applications:

    • Provide 24 hours coverage and support for all ATPCO Production Applications.
    • Analyze and identify root causes for both legacy and J2EE ATPCO Production Applications problems.
    • Takes complete ownership of production problems and issues anticipating and mitigating risks, escalating issues appropriately and keeping all necessary parties informed, formulating and implementing solutions often in a critical timeframe.  
    • Proactively addresses issues so they will not adversely impact production applications, projects, or subscriptions.
    • Reviews project design and programs, suggesting efficient data access strategies and utilizing reuse components whenever possible.
    • Works with QA to develop and execute integrated test plans.
    • Creates or reviews implementation plans for production installs.
    • Ensures that all technical documentation and programs are complete and under configuration management.
    • Adheres to established ATPCO programming standards and recommends appropriate modifications.
    • Proposes and validates system solutions to complex business problems.
    • Contributes technical and business support for Production Support.
    • Mentors less experienced team members.
    • Serves as a company-wide technical resource for those systems and technologies with which they are familiar.
    • Identifies application, system and hardware impacts of proposed solutions.  
    • Provides direction in the absence of the Manager.
    • Current in programming techniques, technologies and tools utilized at ATPCO.
    • Keeps abreast of emerging technologies and proposes/implements feasible solutions at ATPCO to improve ATPCO Production Applications efficiencies.

    General:

    Education:          

    Bachelor’s degree or equivalent technical training and work experience.  

    Work experience:          

    Minimum qualifications include 7+ years technical programming experience, COBOL, CICS, JCL, DB2 and SQL. IDMS, J2EE, industry or ATPCO Applications experience a plus.

    Specialized skills:           

    • Excellent and strong analytical and debugging skills
    • Attention to detail
    • Makes sound decisions
    • Exhibits leadership capabilities
    • Proven results oriented person with a delivery focus
    • Ability to research and solve problems
    • COBOL/CICS/DB2/IDMS/J2EE knowledge
    • Ability to work independently
    • Flexibility
    • Strong oral and written communication skills
    • Ability to communicate well with both technical and non-technical personnel

    Additional Knowledge:

    Scheduling systems, $AVRS, TSO/ISPF, ClearCase, MS Office applications.

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