Production Support specialist

Intone Networks

  • Chandler, AZ
  • 4 days ago

    Highlights

    This is a 12-month contract role based in Chandler, Arizona, supporting production IT and data integration infrastructure. Manage data integration workflows and resolve issues across production environments.

    Numbers & Facts

    LocationChandler, AZ

    Description

    This is a 12-month contract role based in Chandler, Arizona, supporting production IT and data integration infrastructure.

    Responsibilities

    • Provide L1, L2, and L3 troubleshooting and production support
    • Monitor systems using tools such as Splunk and Dynatrace
    • Support batch and scheduled job execution and performance
    • Perform incident, problem, and root-cause analysis
    • Participate in on-call rotation for production support
    • Manage data integration workflows and resolve issues across production environments

    Qualifications

    • Required
    • 5+ years of hands-on production and IT support experience
    • Strong experience with Informatica and DataStage
    • Unix/Linux administration and shell scripting
    • Oracle and DB2 database support
    • PL/SQL and SQL tuning
    • Experience with monitoring tools such as Splunk and Dynatrace
    • Availability for on-call and production support responsibilities

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