Immediate need for a talented
Production Support/Application support Specialist. This is a
24 months contract opportunity with long-term potential and is located in
Jersey City NJ(Onsite). Please review the job description below and contact me ASAP if you are interested.
Job ID:26-29040
Pay Range: $65 - $70/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:- Provide first and second line support for prime brokerage applications focusing on client reporting and dynamic pricing environment.
- Monitor production environment to ensure availability and performance of systems, identifying and resolving issues in real-time.
- Troubleshoot technical and functional issues related to PB services, liaising with development teams and other enterprise teams for resolution of complex issues
- Perform root cause analysis and propose tactical and strategic solution for recurring production incidents
- Support deployments and releases, resiliency and disaster recovery exercises ensuring smooth integration
- Work with business stakeholders to understand service impact and prioritize resolution efforts
- Manage, document and communicate outages to senior business and technology stakeholders as well as follow ups to eliminate repeat occurrences.
- Drive Process Improvements and plant automation. Develop and deliver automation strategy.
Key Requirements and Technology Experience:- Must have skills: “Application Support" OR “Production Support”, "Monitoring", "Trading" OR “Front office”.
- 3 years of experience in production support, with a focus on financial services (Prime Brokerage experience preferred)
- Evidence of building strong relationships with both development and business partners.
- Evidence of a strong risk culture.
- ITIL Service Operations – Incident, Problem, Service Request Management Alert Management/ Monitoring
- Evidence of driving a culture of continuous service improvement.
- Hands on technical and analytical ability to solve complex issues.
- Excellent communication skills and able to effectively communicate to senior management and LOB partners.
- Experience with monitoring tools such as Splunk, ITRS Geneos, Dynatrace
- Ability to work in a high pressure, time-sensitive environment
- Scripting in Python 3 / Shell Scripting
- Job scheduling / Batch Management
- Good knowledge of the Prime Brokerage business
- Familiarity with SRE (Site Reliability Engineering) principles
- Experience with DevOps practices and automation tools, with a focus on developing and running automation strategies to improve operational efficiency
Our client is a leading
Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
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