Production Supervisor

JOB SUMMARY

The Production Supervisor is responsible for leading the daily operations of the bending and stamping cells within the Primary Department to achieve safety, environmental, quality, delivery, and productivity objectives. This role provides direction, coaching, and support to production employees; ensures compliance with company policies, work instructions, and safety standards; monitors staffing, scheduling, and workflow; drives continuous improvement initiatives; investigates and resolves production, quality, and equipment issues; coordinates with cross-functional teams to meet customer requirements; and promotes employee engagement, development, and accountability while maintaining an efficient and cost-effective manufacturing operation.

ROLE & RESPONSIBILITIES

• Fairly and consistently enforce all company policies, procedures, and work rules.

• Promote a culture of safety, quality, accountability, and continuous improvement within the department.

• Direct production activities on the shop floor using the production schedule to prioritize work and distribute daily assignments.

• Provide daily leadership, direction, coaching, and support to hourly employees to achieve departmental objectives.

• Lead and participate in meetings related to production, quality, tooling, maintenance, safety, and continuous improvement activities.

• Effectively communicate operational needs, expectations, and priorities with employees and support departments.

• Actively monitor day-to-day shop floor operations to ensure production, quality, safety, and efficiency targets are achieved.

• Audit compliance with policies, procedures, work instructions, setup sheets, PPE requirements, red pan procedures, and manufacturing reaction plans.

• Identify training needs, coordinate employee training, verify competency, and maintain required documentation.

• Manage employee performance through regular feedback, coaching, recognition, and corrective action when necessary.

• Effectively communicate performance expectations and conduct performance reviews.

• Resolve employee concerns and foster a positive, engaged, and productive work environment.

• Continuously review workflow and staffing utilization to improve efficiency and reduce waste.

• Solicit support from appropriate resources and departments to resolve operational issues and remove obstacles.

• Establish departmental goals, monitor performance metrics, and maintain results.

• Develop action plans, measure progress, and implement corrective actions as needed.

• Schedule and track overtime, approve time-off requests, and review employee time records.

• Complete daily production and machine performance reports and participate in shift handoff activities.

• Maintain housekeeping and organization standards throughout the department.

• Perform routine safety observations and shop floor audits and partner with HR and EHS to investigate and document accidents, incidents, and near misses.

EDUCATION & EXPERIENCE

• High school diploma or equivalent required; post-secondary education in a business, manufacturing, or technical field preferred.
• Previous supervisory or leadership experience in a manufacturing environment preferred.
• Experience in stamping, metal forming, or a similar manufacturing industry preferred.
• Demonstrated ability to lead, coach, and develop hourly employees.
• Strong communication, problem-solving, and organizational skills.
• Prior leadership/supervisory experience preferred.
• Experience in stamping or a similar industry preferred.

SKILLS

• Experience using manufacturing software, ERP systems, production reporting tools, and Microsoft Office applications; ability to learn and effectively utilize company-specific systems such as Shopfloor Connect, RayPro, SAP, and Paylocity.
• Effective communication skills with all levels of the organization.
• Ability to work effectively in a team-based environment.
• Ability to manage multiple priorities in a fast-paced manufacturing environment.
• Strong problem-solving and troubleshooting skills.
• Self-motivated with the ability to work independently and make sound decisions with minimal supervision.
• Ability to read and interpret tooling, part prints, drawings, and measuring devices.
• Demonstrated accuracy, attention to detail, and timeliness.
• Ability to provide technical support and guidance to production personnel as needed.
• Strong leadership, critical thinking, and decision-making abilities.

PHYSICAL DEMANDS

This position requires frequent walking, standing, and movement throughout the manufacturing facility to monitor production activities, support employees, address operational issues, and ensure compliance with safety, quality, and productivity standards. The Production Supervisor must be able to occasionally bend, stoop, reach, climb stairs, and lift or move materials weighing up to 35 pounds. The role requires regular presence on the production floor and in warehouse areas, with the ability to work on concrete surfaces for extended periods and move between departments as business needs dictate. Work is performed in a manufacturing environment with exposure to noise, varying temperatures, dust, moving machinery, forklifts, and other conditions typical of industrial operations. The supervisor must be able to wear and properly utilize required personal protective equipment (PPE), conduct safety observations and investigations, and comply with all company safety policies, procedures, and safe work practices.

MEASURE OF PERFORMANCE

• Ability to lead, coach, and develop employees to achieve departmental objectives.
• Annual review of leadership and functional competencies:
• Demonstrates integrity, accountability, and professionalism.
• Leadership and team development.
• Technical and operational performance.
• Communication and collaboration.
• Quality and customer focus.
• Problem-solving and decision-making.
• Continuous improvement and innovation.
• Employee training and development.
• Timely completion of assigned tasks, departmental objectives, and annual goals.

HEALTH & SAFETY

As an employee at ARaymond you play a crucial role in maintaining a safe and healthy workplace. Your responsibilities include, but are not limited to:

• Complying with all company health and safety guidelines and procedures.
• Participating in all required health and safety training courses to stay informed about best practices and regulatory requirements.

At ARaymond, we create cutting-edge fastening and assembly systems for the machines and products that keep the world moving. Founded in Grenoble in 1865, and still headquartered in the city to this day, we're a family-run business with a proud history of innovation - including the invention of the press stud. Human values have driven our success for over 155 years, embodied by our servant-leadership model of management that empowers employees and puts their wellbeing first.

Today we employ more than 7,000 people in 25 countries worldwide. And we're committed to leading in sustainability for the global fastening and assembly market.