Production Supervisor

Purpose

The Production Supervisor is responsible for supervising day‑to‑day manufacturing and warehouse operations, ensuring safe, efficient, and accurate production and material flow. This role provides hands‑on leadership on the production floor, oversees employee training and performance, manages inventory and WMS‑driven workflows, and supports continuous improvement initiatives. The Production Supervisor works closely with Operations leadership and Human Resources to maintain productivity, quality, and a positive workplace culture.

This position is non‑exempt and requires active involvement in floor-level operations.

Essential Duties & Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Production & Equipment Operations

• Set up, operate, and monitor production machines to ensure safe and efficient operation.
• Assign employees to machines and workstations based on skill and production needs.
• Train employees on proper machine operation and certify employees upon completion of required training.
• Demonstrate a working understanding of production scheduling and material requirements.

Employee Supervision & Workforce Management

• Assist with the supervision of approximately 80-100 production employees and temporary associates.
• Plan, assign, and direct daily work activities to meet production and fulfillment goals.
• Monitor employee performance and productivity; assist with performance evaluations.
• Support hiring, training, discipline, and termination processes in accordance with company policies and applicable labor laws.
• Approve time off, address employee concerns, and resolve workplace issues.
• Partner with Human Resources to promote a positive, respectful, and compliant workplace culture.

Warehouse Management System (WMS) Responsibilities

• Supervise and coordinate production, assembly, picking, packing, receiving, replenishment, material handling, and internal transfers using the Warehouse Management System (WMS).
• Manage WMS-driven workflows, including work order execution, task assignments, staging, line clearance verification, and order fulfillment.
• Monitor WMS task queues, dashboards, and workflows to maintain throughput, identify bottlenecks, and ensure scan compliance and operational accuracy.
• Utilize WMS reports and performance data to track productivity, accuracy, and operational trends.
• Train and support employees on WMS procedures, handheld devices, and system compliance requirements.
• Troubleshoot basic system and workflow issues; escalate complex issues to leadership or IT and provide feedback to support system improvements and enhancements.

Inventory, Data & Continuous Improvement

• Maintain accurate inventory levels and support purchasing activities as needed.
• Perform daily data entry of production tickets and operational data.
• Assist with research and development activities related to production processes or equipment.
• Support and drive continuous improvement initiatives in alignment with company objectives.

Training, Safety & Quality

• Train employees on equipment use, safety protocols, and quality standards.
• Ensure compliance with workplace safety rules and quality requirements.
• Promote consistent execution of procedures and best practices across the production floor.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of organization.
• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, commons fractions, and decimals.
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
• Must be certified to drive a fork lift and a cherry picker.
• Must have good communication skills. Must possess good hand-eye coordination. Must manage time well.

Education and/or Experience

• High school diploma or general education degree (GED) with 10+ years as a team leader, related experience and or training; or equivalent combination of education and experience.

Competencies

• Communication: Effectively communicate to internal and external business partners by sharing expertise to encourage accomplishment of shared business goals.
• Teamwork and Collaboration: Actively support and collaborate with peers and team members to contribute to overall company success.
• Knowledge: Display knowledge of department, applicable products, services and business objectives. Demonstrate a continuous learning mindset through continued professional and personal development.
• Accountability: Follow through with tasks and responsibilities in an appropriate and timely manner.
• Work Quality: Produces results, meets goals, and provides services that meets or exceeds EHOBs standards.
• Adaptability: Readily and effectively adapts way of working, thinking and acting in response to changing workplace conditions, targets or goals.
• Strategic Thinking: Demonstrate ability to understand a situation or obstacle from all perspectives.
• EHOB Ambassador: Reflect EHOBs mission, vision and values.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, possess hand eye coordination, manipulate various items, speak, or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may be exposed to moving mechanical parts; risk of electrical shock; risk of radiation and vibration. The noise level in the work environment is usually moderate.

EHOB does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status or military service.