Description
ofi is a global leader in food & beverage ingredients and solutions. Through our core ingredient platforms that we’re known for globally – cocoa, coffee, dairy, nuts, and spices – we partner with food and beverage manufacturers, retailers, and foodservice operators worldwide to help meet evolving consumer needs.
With deep roots in origin countries and close relationships with farmers, we help deliver quality, traceability, transparency, and resilient supply chains. By combining sourcing expertise, market knowledge, innovation, and technical capabilities, we create value for customers while driving positive impact for people and the planet.
Together, ofi employees advance our Purpose: to be the change for good food and a healthy future.
Position Summary:
ofi values in-person collaboration with colleagues – employees are expected to work their specific work schedule on site at their ofi location.
Reporting to the Production Manager, the Production Supervisor is responsible for supervising production employees in a manufacturing environment. This position will plan and assign work, implement policies and procedures, and recommend improvements in production methods, equipment, operating procedures and working conditions. This position will be required to ensure all safety, environmental, food safety, quality, and productivity objectives are met.
The ideal candidate for this position will work effectively in a team environment. The Production Supervisor must possess the ability to delegate work and adjust plans as needed to ensure daily production goals are met. This individual should have strong leadership skills and a proven track record of building an engaged and productive team.
What You’ll Do - Position Responsibilities:
- Promote safety and ensure a safe work environment. Ensure employee work habits and routines are in line with required health and safety protocols.
- Lead a team of employees including hiring candidates, onboarding, and training. Will work daily to motivate and develop the employees and ensure employees are held accountable.
- Ensure effective employee relations by providing necessary employee coaching and development. Resolve employee issues through problem resolution.
- Manage and monitor employee timecards and attendance. Provide attendance coaching as needed and partner with Human Resources to ensure proper documentation.
- Chair daily tailgate meetings covering pressing issues, plant performance, and training.
- Ensure all annual training is completed in a timely manner.
- Direct work assignments.
- Set and manage expectations and provide ongoing feedback.
- Provide staffing recommendations ensuring appropriate resources are allocated to achieve departmental objectives/projects.
- Coordinate and communicate the hiring of production personnel and lead people for the completion of proposed production schedule.
- Understand and teach employees each step of product flow through the entire facility.
- Understand how to start, run, and shut down the entire process.
- Support employee retention goals and objectives.
- Achieve departmental objectives, support business strategy, and achieve annual budget goals.
- Balance quality, productivity, cost, safety, and morale to achieve positive results in all areas. Work to continuously improve in all areas.
- Perform routine safety and food safety inspections. Participate and lead internal audits with internal and external customers.
- Perform workplace inspection and behavioral based safety audits.
- Maintain a safe, clean, organized work area throughout the facility and office area.
- Interpret and enforce company policies and regulations. Partner with other ofi leaders to create and implement needed programs.
- Partner with Quality to ensure production meets the requirements of the Quality Systems, Good Manufacturing Procedures (GMP) rules, and that all production areas comply with audit/inspection expectations.
- Perform food safety inspections. Monitor and assist sanitation/Quality Assurance employees to ensure proper sanitation (HAACP and GMPs).
- Monitor and manage applicable Key Performance Indicators (KPIs) to sustain and improve production areas. KPIs can include but is not limited to Performance Metrics, Safety, Quality, Service, Efficiency, Waste, Cost, and Savings.
- Actively observe and monitor materials and labor to achieve optimum capacity and overall cost reduction.
- Coordinate and communicate all information related to the usage of material and/or bulk product in the production of finished product.
- Perform accident investigations, document findings, and share findings with the appropriate teams.
- Manage and track ongoing inventory levels.
- Manage department priorities established by senior ofi leadership. Provide feedback on goals and production requirements.
- Communicate all production related information to production employees. Ensure information is shared timely and with appropriate parties.
- Participate in Weekly Operations Review (WOR) when working on A shift.
- Lead and/or coach Shift Handover Meetings.
- Provide input to senior leadership on appropriate production budget. Ensure department adheres to budget goals.
- Proactively review established processes, identify improvement opportunities, and make recommendations to the Production Manager.
- Maintain a cooperative working relationship with customers, vendors, employees, and peers.
- Take an active role in and support plant committees.
- Firmly adhere to the values and ethics of ofi.
- Maintain a positive "can do" outlook, rebound quickly from frustrations and unpleasantness, and maintain composure and friendly demeanor while dealing with stressful situations.
- Perform other duties as assigned.
Experience You’ll Bring – Role Requirements:
- High school diploma or GED is required. Bachelor’s degree is preferred.
- Three (3) years plant experience in food, pharmaceutical or chemical industry is required.
- Ability to use and understand calculations used for unit costs, labor costs, and production amounts are required.
- Bilingual, English and Spanish, is preferred.
- Previous work experience managing budgets and production financial data is preferred.
- Strong organizational and planning skills are required.
- Ability to communicate effectively, both verbal and written, in a group setting is required.
- Ability to work well under pressure with competing demands in a team environment is required.
- Ability to maintain a cooperative working relationship with customers, vendors, employees, and peers is required.
- Certificates or accreditation from agencies are welcomed, such as from the American Society for Quality, or Association for Operations Management, etc., and/or advanced knowledge and experience in managing manufacturing operations.
- Computer skills, including e-mail and Microsoft Office are required. Previous experience with SAP and ADP is preferred.
- Strong mechanical and troubleshooting abilities are required.
- Travel for this position is minimal but may be required.
- Ability to work any shift is required including nights, weekends, rotations, and long shifts is required.
Note: This job description is not intended to be all-inclusive. Employees may perform other related duties as required to meet the ongoing needs of the organization.
ofi provides employees with a comprehensive and competitive benefits package that is designed to support your career, health, and future. Build a Rewarding Career at ofi!
The pay for this role ranges from $87,000 – $103,000 annually and is based on position responsibilities and geographic location. Actual pay within this range may be determined based on the candidate's experience, qualifications, and/or other determining factors.
Performance-based Bonuses: Discretionary bonus rewarding company performance as well as your contributions and impact, for eligible roles.
Comprehensive & Affordable Benefits: Coverage for you (and your eligible dependents) with plans designed for peace of mind and savings for the future.
A Culture of Well-being: Paid Volunteer time off, access to events, resources, and learning opportunities that inspire physical, social, emotional, and financial well-being for you and your family.
Family Support: Paid parental leave, Fertility benefits and lactation support, including milk shipping for traveling employees.
Additional Perks That Make a Difference:
- Vacation time from Day 1 – Your time off starts accruing immediately, growing with your tenure.
- Paid Sick Leave – Rest, recover, and return strong – with paid sick leave on ofi.
- Company Paid Holidays – ofi values work-life balance and the importance of celebrating life’s special moments.
- 401K Match on Day 1 – Invest in your future with our competitive retirement savings program.
- Career Growth and Learning – Join a company committed to developing talent, fostering innovation, and creating meaningful opportunities.
ofi provides equality of opportunity for all persons with respect to hiring without discrimination on the grounds of race, color, religion, national origin, sex, pregnancy, age, disability, veteran status, or sexual orientation. All employment will be decided on the basis of qualifications, merit and business need. If you need assistance or an accommodation due to a disability, you may contact us for support at:
US-Talent.Acquisition@ofi.com
At ofi, we celebrate our diversity and are proud to be an equal opportunity workplace.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.