| Location | zeeland, MI |
Who We Are:
Driven by continual innovation and trusted partnerships, ODL is a global leader in high-quality door and insulated glass solutions. For decades, our purpose has been simple: Make Your Life Better-for our customers, our communities, and our people.
With 14 global locations and thousands of employees, ODL has been recognized as a Great Place to Work across all countries of operation. We invest in our people, celebrate growth, and foster a culture where accountability, innovation, and excellence thrive.
Responsibilities:
Quality
Ensure the team's performance and accountability to zero defects.
Identify and solve department problems that cause poor quality
Partner with customer service and quality teams to ensure the identification of quality issues and their root causes, as well as design and implement solutions.
Manage and monitor compliance to quality plan.
Follow up to ensure jobs are completed to requirements and satisfaction.
Audit processes and procedures on a daily basis to ensure they are followed.
Provide training, coaching, and accountability to employees when needed.
Conducts annual performance reviews.
Service
Ensure 100% on time delivery of quality products to the customer.
Responsible for accurate and timely receiving and shipping of material to external and internal customer facilities.
Confer with supervisors of other departments to coordinate flow of materials or products.
Monitor daily staffing resources and balances employee resources across the department based on daily production needs.
Interact with Manufacturing, Material Planning, Purchasing, and Maintenance personnel in local and offsite facilities in support of production and capacity planning needs.
Support Coordinator in interpreting job orders to workers, and assigns duties.
Value
Continuously improve the processes of operations by eliminating waste and creating processes that add value to the customer.
Pull System
Create an operation that produces product only to customer demand using one piece flow.
Safety
Program and ensure a safe working environment for all employees and visitors.
Implements and commits to 5S principles.
Ensure safety training and development is complete & administer safety policies & procedures
Manage and monitor the achievement of corporate and plant environmental goals.
Ensure employees follow ODL safety procedures and have the proper licensing before operating equipment and machinery.
Oversee housekeeping and maintenance in area of responsibility.
Ensures that equipment and facilities are properly maintained.
Professional Challenge / Participation
Motivate and involve employees in improving processes through creativity, problem solving and learning.
Set expectations, teach, encourage, coach and hold team members accountable to utilize standardized work to improve operations.
Implement improvements by day by day kaizen.
Solicit team member ideas for improvement and create a work environment where employees are encouraged to take risks and share their ideas.
Initiates or suggests plans to motivate workers to achieve work goals.
Recognition / Feedback
Demonstrate outstanding performance aligned with corporate objectives.
Provide timely feedback including performance evaluations, coaching and discipline.
Staffing / Development
Responsible for employee selection (determine staffing levels and skills required) and training.
Help team members develop new skills that allow them to increase their contribution to the operation.
Approves and monitors overtime and vacation on a regular basis, ensuring the budget and internal and external customer requirements are met.
Maintains time and production records.
Continuous Improvement
Improve capabilities by utilizing people's skills to solve problems proactively and constantly move towards the ideal situation.
Engage in kaizen activities every day to proactively go after problems with manufacturing focus.
Establish or adjust work procedures to meet production schedules.
Look for ways to eliminate waste, improve safety, improve quality, and improve the work environment for team members.
Use all team members' feedback to develop and implement improvements.
Evaluates improvement proposals for work areas and coordinates with other resources when needed to evaluate possibilities.
Use problem solving and continuous improvement tools to solve problems and improve processes.
Operations Focus
Responsible for spending 80% of time directly with your team members where place in an effort to understand the current status of the operation and gain direct input from employees in order to make improvements.
Analyze and resolves work problems, or assists workers in solving work problems.
Report department measures to employees and leadership on a daily basis.
Leads daily departmental meetings and occasionally leads continuous improvement events or projects.
Requirements:
Two years of leadership experience
Bachelor's degree in business or related field preferred
Ability to express ideas effectively with well-developed interpersonal and communication skills and professionalism.
Conflict resolution
Ability to identify and understand issues and make appropriate decisions.
Proficient in quality system fundamentals and continuous improvement activities.
Effective written and verbal communication and office equipment usage.
Critical competencies include: integrity, trust, customer orientation, job knowledge, decisiveness, relationship building, effective communication, systemic thinking, future focused, managing and developing talent, flexibility, innovation and business knowledge.
The Value We Offer:
Health, Dental, and Vision insurance
401(k) with company match
Hybrid work environment
Tuition Reimbursement
Paid Vacation and 10 Holidays
Health Club Reimbursement
Bonus program
Wellness program
Shift
Third Shift (United States of America)