Logistics Appointment Coordinator (Customer Service & Project Scheduler)
Knoxville, TN | Full-Time | $16/hour
About Master Foundation & Crawl Space Repair
Master Foundation & Crawl Space Repair is East Tennessee's leader in basement waterproofing, foundation repair, crawlspace solutions, and concrete leveling. Since 2008, we've proudly helped homeowners create safer, healthier spaces. With industry-leading training and an employee-first culture, we empower our team members to thrive.
What You'll Do
- Schedule and coordinate customer appointments for residential & commercial projects
- Serve as the main point of contact for customers, providing updates and resolving concerns
- Manage project paperwork and maintain accurate client records
- Partner with production teams to ensure smooth project execution
- Support leadership in process improvements and operational excellence
What We're Looking For
- 1+ years of customer service and appointment scheduling experience
- High school diploma or GED preferred
- Strong communication and interpersonal skills
- Detail-oriented with strong organizational ability
- Proficiency in Microsoft Office; ability to learn new software quickly
- 18 years of age or older
Why You'll Love Working Here
- Competitive Pay: $16/hour
- Medical, Dental, Vision Insurance + More
- 401(k) with Company Match
- Paid Time Off + Holidays
- Employee Assistance Program
- Monday-Friday Schedule (8:00 AM - 5:00 PM)
- Supportive, team-oriented environment with growth opportunities
Join Our Team
If you're organized, customer-focused, and thrive in a fast-paced environment, this is your chance to grow your career with a trusted company that values people as much as results.