| Location | Greensboro, NC |
Purpose of the JobThe Production Manager is responsible for all aspects of production, purchasing, and execution of client marketing programs. This person works with client stakeholders, suppliers, internal team members, and external stakeholders to ensure projects are purchased and executed in a way that guarantees quality and competitive pricing while overseeing and executing a high volume of complex projects.This is will be a Hybrid or On Client Site position based on Greensboro, North Carolina, USAKey Responsibilities
Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining on updated status of assigned projects
Input all project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders, and invoices
Execute projects within contract-specified timelines according to budget requirements and quality standards
Build relationships and communication channels with clients to ensure smooth workflow and handoffs
Liaison between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget
Execute production efficiently in accordance with the procedures described in business processes
Identify and develop programmatic solutions, which are both beneficial and economical for the client and HH Global
Provide high-quality customer service, communicating to clients with appropriate and relevant status updates
Assist Account Managers in compiling account and project updates for key presentations as directed
Escalate production issues immediately to management
In collaboration with the Strategic Sourcing Team, investigate potential suppliers and make recommendations based on knowledge of manufacturing limitations, supplier facilities, and schedule availability to derive cost efficiencies for projects or campaigns
Engage in a consultative partnership with the client to improve achievement of marketing goals on assigned projects
Ensure goal tracking and achievement of SLAs and KPIs is consistent with client standards and contractual requirements and internal KPIs related to operational efficiency
Manage a wide range of complex and diverse product categories within marketing activation collateral, including 2D print, temporary and semi-permanent POSM, and branded merchandise, ensuring effective delivery across multiple client requirements.
Drive innovation, value-engineering, and optimization strategies in POS materials that deliver savings and increased value to the client
Knowledge, Skills + Experience
3+ years of experience managing the production of marketing collateral across print, POSM, and branded merchandise categories. Additional eStore/inventory experience a plus.
Bachelor's degree in a related discipline or equivalent work experience
Proven track record of successful purchasing experience in a manufacturing, client, or agency environment
Experience with vendor negotiations and project management
High proficiency with Microsoft Office software, specifically Excel
Demonstrated aptitude in learning new technology for application in a professional environment
Ability to work independently with a drive to continually hit goals and succeed
Client communication and problem-solving experience with a solution-oriented mindset
Experience excelling within fast-paced, high-energy environments
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