The position of Production Manager - Landscape Enhancements is an essential part of the operation of DLL. While this position is considered a leadership position, it also requires hands-on work and is a customer service position because of interactions with our customers.
Reporting Relationships
The Production Manager - Landscape Enhancements reports to the Direct of Operations. The Director of Operations will provide training, direction, and support to the Production Manager.
Requirements- MUST HAVE GREEN INDUSTRY AND/OR LANDSCAPE EXPERIENCE
Education
· A high school diploma or GED is a minimum requirement
Certifications
· A valid Ohio Driver’s License and be insurable by DLL’s vehicle insurance provider
Experience
· Four plus years of experience in all aspects of landscaping and snow operations
· Prior leadership and management experience is a plus
Physical Requirements
· Ability to stand and/or walk long distances and work continuously for up to 2 hours at one time to complete tasks, assist customers and other employees
· Ability to work in severe temperatures for extended periods of time
· Ability to lift moderate to heavy objects up to 50 pounds unassisted
· Ability to climb, stoop, kneel, reach, push, pull, grasp, and perform repetitive motions
· Hearing and speaking to exchange information
· Dexterity of hands to perform the tasks required of the position
· Sight in order to be aware of hazards and dangers found in the nature of the work
Working Conditions
· The employee will be expected to experience hot and humid conditions as well as cold conditions while on customer sites in all weather conditions. Because this is an all-weather job, the employee must be able to function and tolerate the changing of the seasons
· The Production Manager- Enhancements is expected to drive to customer sites as needed
· Willingness to work a varied schedule to ensure customer satisfaction/job completion including evenings, weekends, holidays and longer shifts
Duties and Tasks
They will manage all aspects of the Enhancement Crews, including:
o Schedule Work Crews to maximize productivity and company profitability
o Be responsible for the productivity of each team member.
o Give job-specific directions to their team and follow-up to ensure all jobs are completed to company standards and customer expectations.
o Teach, manage, direct and mentor each member assigned to their crew. Give quality and timely feedback on work performed
o Train Crew on proper use of all company equipment. This includes safe usage as well as methods to reduce wear and tear and thus avoid unnecessary maintenance and repairs
o Training and certification of new hires and experienced Crew members
o Provide immediate feedback to crew on job performance and quality of work performed
o Execute company disciplinary program in a fair and timely manner
o Conduct Annual Performance Reviews for all crew members
o Answer questions of the Crew regarding any work being done
o Communicate workload changes to Crew to ensure productivity on all shifts
o Conduct site inspections daily to ensure proper job completion and customer satisfaction
Character Traits
· Leader who works well with others, organized, great attention to detail and uses effective time management skills
· Professional, clear, specific and explicit communications, both written and verbally
· Effective time management skills with Can Do Attitude: Positive, Helpful and Energetic
· Understand attention to detail, time management, critical thinking- good decisions
· Strong Character with Enthusiasm and a Sense of Urgency
· Punctual for all scheduled shifts
· High level of integrity, consistency, and treats all customers, employees, office staff and owner fairly and with respect
· Maintain a clean and professional appearance at all times
Measures of Performance
· Meet or exceed Crew Labor Productivity Goal each week
· Meet or exceed overtime goals
· No return trips to client sites for poor work quality
SALARY POSITION WITH BONUS OPPORTUNITY