Production Manager, Irrigation

Frequently lift, carry, push, and pull materials or equipment weighing up to 50 pounds, and occasionally more withassistance Climb ladders or similar structures and work at varying heights as needed Work outdoors in a variety of weather conditions, including heat, cold, rain, humidity, and direct sunlight Perform tasks requiring manual dexterity, coordination, and sustained physical effort Specific vision abilities required by this position include close vision, distance vision, depth perception, and the ability to adjust focus. Responsibilities include managing and developing crews, planning schedules and routes, monitoring job costs and labor, diagnosing complex irrigation issues, coordinating system start-ups and winterizations, and maintaining professional communication with Account Managers and customers.

POSITION: Irrigation Production Manager DIVISION: Commercial (COM) REPORTS TO: Irrigation Manager/Branch Manager FLSA STATUS: Non-Exempt (FWW) ABOUT THE ROLE The Irrigation Production Manager is responsible for overseeing irrigation operations and service delivery across an assigned portfolio of accounts. This role combines production management and hands-on irrigation technical expertise to ensure work is completed safely, efficiently, within budget, and to quality standards. Responsibilities include managing and developing crews, planning schedules and routes, monitoring job costs and labor, diagnosing complex irrigation issues, coordinating system start-ups and winterizations, and maintaining professional communication with Account Managers and customers. The Irrigation Production Manager also identifies opportunities to improve irrigation system performance and supports customer satisfaction and the overall health of turf and ornamental landscapes. ESSENTIAL FUNCTIONS Irrigation Operations & Technical Service Oversee day-to-day irrigation production and service work, ensuring jobs are completed on time and to company quality standards. Accurately analyze and diagnose irrigation system problems; troubleshoot controllers, components, and system performance issues and coordinate or perform appropriate repairs. Prioritize and schedule irrigation service work, including service checks, system start-ups, winterizations, maintenance, and repairs. Conduct site visits and quality-control inspections to evaluate irrigation performance, verify completed work, and promptly address deficiencies. Maintain routing efficiency, adjust schedules and assignments as needed, and ensure timely completion of scheduled work. Retain a working knowledge of horticulture and collaborate with Irrigation Manager to understand water requirements for turf and ornamental species. Identify irrigation system improvements and potential additional services; communicate sales opportunities to Irrigation Manager. Develop and maintain irrigation subject-matter expertise and stay current with relevant practices, certifications, and continuing education. Production & Crew Management Develop and implement production schedules, route plans, workflow systems, and resource-allocation strategies to improve productivity and service quality. Collaborate closely with Irrigation Manager to align irrigation plans with contract requirements, client expectations, landscape needs, and service priorities. Monitor daily crew performance, assignments, attendance, and time-sheet accuracy; review and approve timesheets and address discrepancies promptly. Onboard, train, coach, and mentor team members on irrigation practices, company standards, customer service, and safe work procedures. Ensure compliance with company policies, applicable safety standards (including OSHA requirements), and industry best practices. Support employees with administrative needs, including PTO requests and access to employee portals such as HCM. Foster a positive, respectful team environment focused on accountability, development, and service excellence. ABOUT YOU Qualifications 23 years of experience in irrigation installation, maintenance, repair, field operations, or a related production environment. At least 1 year of experience in a lead or management role preferred. Strong understanding of irrigation systems, troubleshooting, repairs, and service practices. Basic knowledge of horticulture and plant water requirements. A degree or relevant coursework in horticulture, irrigation, or a related field is preferred but not required. Special Skills, Knowledge, and Abilities Strong diagnostic, problem-solving, planning, scheduling, and organizational skills. Excellent interpersonal, communication, and customer-service skills. Ability to lead crews while balancing technical service needs, customer expectations, schedules, and budgets. Ability to operate company vehicles and equipment safely and follow established safety protocols. Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint, and related software. PHYSICAL DEMANDS AND WORKING CONDITIONS: The physical demands described here are representative of those that an employee must meet to successfully perform the essential functions of the position described. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employeeis regularly required tostand, walk, bend, squat, kneel, and perform repetitive motions; use hands to handle, control, oroperatetools and equipment; and communicate effectively by talking and hearing. In addition, the employee must be able to: Walk extended distances across uneven, sloped, or rough terrain Perform physically demanding landscaping tasks such as mowing, trimming, edging, mulching,weeding, lifting, digging with a shovel, and carrying materials. Operateheavymachinery like bobcats,excavators, loaders, and otherequipment;includinghand heldchop saws, chain saws, blowers and misc. hand tools. Frequently lift, carry, push, and pull materials or equipment weighing up to 50 pounds, and occasionally more withassistance Climb ladders or similar structures and work at varying heights as needed Work outdoors in a variety of weather conditions, including heat, cold, rain, humidity, and direct sunlight Perform tasks requiring manual dexterity, coordination, and sustained physical effort Specific vision abilities required by this position include close vision, distance vision, depth perception, and the ability to adjust focus. The work environment includes exposure to moderate to high noise levels, moving mechanical parts, and outdoor environmental conditions. EQUAL OPPORTUNITY EMPLOYER: Hatcher Landscape Partnersis an equal opportunity employerand is committed to providing a workplace free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected characteristic in accordance with applicable federal, state, and local laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.