Job Summary
Join our team in Elyria, OH, where you'll find a vibrant community with a strong industrial heritage and a commitment to innovation. As a Product Support Coordinator, you will be responsible for maintaining a cycle-counting program that validates our inventory counts for accounting and production purposes. You will also perform a variety of product support duties of basic and/or moderate scope while assisting in the development of procedures and processes in logistics, stockroom, raw stock, parts identification, shipping, receiving, and clean operations.
Responsibilities
- Stockroom and Cycle Counting:
- Maintain a cycle counting program by counting inventory.
- Reconcile inventory counts within our electronic system.
- Identify and resolve all inventory issues.
- Receive material, check, and identify parts by type or part number.
- Prepare parts for storage and place stock in proper location as directed.
- Select parts from stock to fill orders according to parts lists.
- Perform cycle inventory count.
- Maintain, update, and access necessary records utilizing a computer.
- Responsible for releasing requisitions, editing requisitions, filling shortages, and deleting requisitions.
- Raw Stock:
- Receive incoming raw stock and verify material against documentation for identification and accuracy of quantity.
- Load and unload trucks and move raw material to the proper location.
- Identify and code raw materials and operate saw to cut stock to dimensional specifications.
- Perform minor repair of equipment.
- Report critical shortages and/or problems to appropriate organizations.
- Issue jobs per schedule and update shop floor, MRP, and other systems.
- Parts Identification:
- Identify parts using the proper identification methods and equipment indicated by the traveler and/or blueprint.
- Mark exact dimensions and locations on the parts for identification markings.
- Shipping:
- Prepare parts and/or materials to ensure safe handling for shipment, including the completion of necessary paperwork and shipping records.
- Prepare packaging per specifications for shipment, including computer input for necessary labels, forms, and shipping records.
- Interpret shipping instructions as referenced on company documents or customer specifications or standards related to preservation and packing.
- Prepare stencils and mark shipments in a legible manner.
- Prepare air bills, bills of lading, and sales order forms for the carrier and company records.
- Contact carriers for dispatching shipments, establishing rates, or tracing follow-up information.
- Receiving:
- Receive shipments at receiving dock and forward materials to the appropriate team.
- Weigh or count incoming/outbound parts or materials.
- Perform data input to update system records and verify all documents for completeness and accuracy.
- Clean Operations:
- Observe all prescribed safety rules and maintain a neat and orderly, FOD-free work area.
- Additional Responsibilities:
- Actively participate in department problem-solving, lean events, and high-performance teams.
- Actively maintain 5S in the department.
Job Requirements
- Must possess a High School Diploma or equivalent.
- Minimum of one year of related product support experience and demonstrated ability to perform described position responsibilities.
- May be required to operate moving equipment and saw equipment and meet OSHA safety qualifications.
- Specific vision abilities required by this job include the ability to favorably pass a visual acuity exam (which includes far vision, near vision, and color perception).
- May require forklift operator certificate.
- Good level of knowledge and experience with computers, including software packages and mainframe systems.
- Must demonstrate manual dexterity.
- Ability to perform basic mathematical calculations.
- Ability to read and understand related forms and specifications.
- May be required to lift up to 50 lbs.
- Must demonstrate effective verbal, written, and interpersonal communication skills.
- Ability to work effectively with others and be a participative team player.
- May be required to post and report on Team Improvement Board metrics.
Shift Details
1st Shift: 6:00 am to 2:30 pm. Overtime is voluntary.
Benefits
PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.
Equal Opportunity Employer (EEO)
PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.
Americans Disabilities Act (ADA)
The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation.
Candidate Privacy
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/
AI Recruiting Disclosure
We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website: www.peaktechnical.com/ai-disclosure.