Highlights
The role will help developers adopt AI-assisted development safely and effectively while supporting platform administration, troubleshooting, reusable technical assets, documentation, and developer training. The Coding Assistant Developer Support Analyst will provide technical support, consultation, and enablement to software developers using AI coding assistants, primarily GitHub Copilot.
Numbers & Facts
| Location | Atlanta, GA |
| Industry | Staffing/Employment Agencies |
| Salary | $64.60 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
Description
Job Title: Product Specific Technologist 4
Location: Atlanta, GA 30308
Duration: 9/14/2026 – 8/31/2029
Pay Rate: $64.60/hour
Shift Timings: 1st shift
Job Description:
The Coding Assistant Developer Support Analyst will provide technical support, consultation, and enablement to software developers using AI coding assistants, primarily GitHub Copilot. The role will help developers adopt AI-assisted development safely and effectively while supporting platform administration, troubleshooting, reusable technical assets, documentation, and developer training.
The position requires a strong software development background, advanced troubleshooting abilities, knowledge of GitHub/Git workflows, and experience with enterprise development environments. The analyst will also evaluate emerging AI coding tools such as Claude Code and help establish best practices for responsible AI-assisted software development.
Key Responsibilities:
Education & Experience:
Location: Atlanta, GA 30308
Duration: 9/14/2026 – 8/31/2029
Pay Rate: $64.60/hour
Shift Timings: 1st shift
Job Description:
The Coding Assistant Developer Support Analyst will provide technical support, consultation, and enablement to software developers using AI coding assistants, primarily GitHub Copilot. The role will help developers adopt AI-assisted development safely and effectively while supporting platform administration, troubleshooting, reusable technical assets, documentation, and developer training.
The position requires a strong software development background, advanced troubleshooting abilities, knowledge of GitHub/Git workflows, and experience with enterprise development environments. The analyst will also evaluate emerging AI coding tools such as Claude Code and help establish best practices for responsible AI-assisted software development.
Key Responsibilities:
- Provide technical support for GitHub Copilot, including access, configuration, IDE integrations, integrations, and troubleshooting.
- Promote and advocate for effective adoption of AI coding assistants across the developer community.
- Create and maintain reusable prompts, skills, instructions, agents, templates, scripts, and technical resources.
- Help developers use AI assistants throughout the SDLC, including planning, coding, testing, debugging, documentation, code review, and modernization.
- Support administration of coding-assistant platforms, including licensing, access, policies, configuration, and feature enablement.
- Troubleshoot authentication, authorization, IDE extensions, CLI tools, APIs, network connectivity, configuration, context issues, and unexpected AI behavior.
- Perform root-cause analysis and coordinate escalations with platform teams, security teams, vendors, and GitHub support.
- Develop technical content using Markdown, YAML, JSON, scripts, and automation.
- Establish governance, contribution, testing, review, release, and documentation practices for shared AI-development resources.
- Consult with developers on prompt/context design, repository instructions, custom skills, agents, integrations, architecture, and AI-generated code.
- Develop onboarding materials, demonstrations, troubleshooting guides, FAQs, and knowledge articles.
- Conduct developer training, workshops, demonstrations, office hours, and targeted coaching.
- Promote secure and responsible AI usage, including confidentiality, intellectual property, secure coding, human review, testing, traceability, and compliance.
- Evaluate new AI coding-assistant features, models, integrations, and platforms.
- Monitor adoption, platform health, support trends, and user feedback and recommend improvements.
- Strong professional software development experience.
- Hands-on experience with GitHub Copilot or another AI coding assistant.
- Strong knowledge of GitHub, Git, repositories, pull requests, code review, permissions, policies, and CI/CD.
- Advanced troubleshooting and root-cause analysis skills.
- Experience with IDEs such as Visual Studio and Visual Studio Code.
- Strong knowledge of C#, .NET / .NET Core / .NET Framework.
- Experience with Angular, Blazor, TypeScript, JavaScript, HTML, and CSS is preferred.
- Knowledge of REST APIs, service-oriented architecture, ORM technologies, SQL, and relational databases.
- Experience with Azure cloud technologies, preferably Azure Functions, Databricks, and Azure Cognitive Services.
- Knowledge of Markdown, YAML, JSON, scripting, and automation.
- Understanding of software architecture, design patterns, algorithms, secure coding, testing, maintainability, and code quality.
- Strong understanding of Agile/Scrum, SDLC, source control, automated testing, and CI/CD.
- Ability to evaluate AI-generated code for correctness, security, performance, maintainability, and architectural fit.
Education & Experience:
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field or equivalent relevant experience.
- 10+ years of experience applying technology, tools, and techniques to create new products or improve existing solutions.
- Significant experience in software development, developer tooling, application support, platform administration, DevOps, or a related technical discipline.
- Experience supporting secure enterprise-grade applications, preferably within the Microsoft technology stack.
- GitHub Copilot, GitHub administration, developer enablement, or enterprise AI adoption experience is strongly preferred.
- Experience with Azure and Agile/Scrum environments is preferred.
- Experience creating reusable technical assets and technical documentation is preferred.
- Experience providing developer training, technical consulting, office hours, or adoption initiatives is preferred.
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.