Product Specialist

Overview

We are seeking a candidate with hands-on Axway SecureTransport (ST) engineering experience with designing, building, and supporting Advanced Routing (AR) for managed file transfers (MFT). The ideal candidate is proficient with an Axway ST 5.5-2026x platform running on Red Hat Enterprise Linux (RHEL), ST MFT automation, enterprise security practices, and can operate in a highly regulated, mission-critical environment.

Knowledge

·        Axway SecureTransport architecture, deployment, and administration on RHEL

·        SecureTransport Advanced Routing concepts: route design, policy configuration, subscriptions, partner setup, rule evaluation, and SLA enforcement

·        Secure transport protocols: SFTP/SSH, HTTPS/TLS, FTPS and message security (PGP/GPG)

·        Enterprise networking fundamentals relevant to ST operations (load balancers, firewalls, NAT, DNS, IP subnets, routing)

·        Identity & access management and role‑based access control for ST users and partners

·        Observability and monitoring tools (e.g., Splunk, Dynatrace) and log analysis techniques for MFT platforms

·        Certificate lifecycle management (CSRs, issuance, renewal, pinning) and trust store/key store administration

·        Security hardening aligned to enterprise/CIS/NIST guidance and audit requirements

Skills

·        Design and implement Advanced Routing flows that enforce partner‑specific policies and SLAs

·        Tier‑3 troubleshooting across OS, network, and ST application layers; drive root‑cause analysis and remediation

·        Develop lightweight scripts to support operations (log parsing, certificate validation, routing checks)

·        Create and maintain partner/configuration objects (users, roles, routes, policies, certificates, keys)

·        Produce clear technical documentation, SOPs, and runbooks for ST operations

·        Communicate effectively with technical and non‑technical stakeholders; prioritize workload and meet deadlines

Abilities

SecureTransport – Advanced Routing

·        Model and configure Advanced Routing decisions for complex partner ecosystems, including conditional logic and error‑handling behaviors

·        Validate routing integrity, perform test transfers, and document routing controls and escalations

·        Manage certificate/key rotation schedules and ensure alignment with enterprise policies

Technical Advisor

·        Collaborate with application, security, and network teams to ensure secure, compliant data flows

·        Advise stakeholders on routing impacts, partner onboarding standards, and security considerations

·        Champion operational best practices for monitoring, alerting, and incident response within ST

Operational Quality

·        Implement and tune monitoring/alerting for routing flows, partner failures, certificate expirations, and transfer health

·        Author and maintain SOPs, runbooks, and knowledge articles for common operational scenarios

·        Support audit/compliance activities and vulnerability remediation related to ST routing and partner configurations

Requirements