Product Specialist

Product Specialist

Location: Augusta, ME

Onsite Flexibility: Hybrid

Contract Details

• Position Type: Contract
• Pay Rate: $37.00 $37.01 / Hour (USD)
• Contract Duration: 12 Months
• Shift / Schedule: Days (First Shift)
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

The Product Specialist is responsible for supporting the development, implementation, administration, and continuous improvement of a Roof and Flood Mitigation Resiliency Program. This role oversees financial assistance initiatives designed to help property owners reduce their vulnerability to catastrophic natural hazards through mitigation and resilience improvements. As the primary point of coordination, the Product Specialist collaborates with internal stakeholders, insurance organizations, construction professionals, technology partners, contractors, and program evaluators to ensure successful program delivery and compliance.

Key Responsibilities

• Support program implementation, operational setup, and ongoing process improvements.
• Conduct user acceptance testing (UAT) to ensure system functionality, accuracy, and alignment with program requirements.
• Review training and program materials for accuracy, completeness, and consistency.
• Manage and review applications to ensure completeness, eligibility, and compliance with program guidelines.
• Serve as a subject matter expert on program policies and procedures, providing guidance and answering applicant questions throughout the application lifecycle.
• Coordinate with contractors, evaluators, and external partners to facilitate application reviews and project approvals.
• Monitor applications through all stages of the review and approval process, ensuring timely processing and effective communication with all parties.
• Identify opportunities to enhance program efficiency, customer experience, and operational effectiveness.
• Maintain strong working relationships with bureau resources, insurance partners, construction professionals, and technology vendors to support program success.

Must-Have Requirements

• User Acceptance Testing
• Create Training Materials
• Stakeholder Engagement

Education Requirements

• Bachelor's degree (or equal years' experience) in public administration, business administration, finance, emergency management, insurance, public policy, engineering, construction, risk management, or a related field.

Benefits

• Medical, Vision, and Dental Insurance Plans
• 401k Retirement Fund

Important Notes

• Candidates must live within 2 hours of Gardiner, Maine.

About the Client

This Augusta-based public sector organization delivers justice, education, and economic development services across Maine. Operating as a government employer with a broad regional footprint, the organization employs program specialists, policy analysts, business administrators, and operations professionals who support essential public services and community resilience initiatives for residents throughout the state.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-16510

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