Product Solutions Engineer, Authentication and Security, gTech Ads

Google LLC

  • Sunnyvale, CA
  • 30+ days ago

    Highlights

    We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience.

    Numbers & Facts

    LocationSunnyvale, CA

    Description

    Product Solutions Engineer, Authentication and Security, gTech Ads - Google Careers

    Careers

    Careers

    Skip navigation links

    homehome

    Home

    Home

    work_outlinework_outline

    Jobs

    Jobs

    noogler_hatnoogler_hat

    Students

    Students

    googlegoogle

    How we work

    How we work

    handymanhandyman

    How we hire

    How we hire

    person_outlineperson_outline

    Your career

    Your career

    help_outline

    Help link

    feedback

    Send feedback

    more_vert

    • Help
    • Send Feedback

    Sign in

    Careers

    Careers

    homeHome

    work_outlineJobs

    expand_more

    noogler_hatStudents

    expand_more

    googleHow we work

    expand_more

    handymanHow we hire

    expand_more

    person_outlineYour career

    expand_more

    job details

    arrow_back

    Back to jobs search

    Jobs search results

    3,892 jobs matched

    • Customer Engineer, Federal Civilian Agencies, Google Public Sector

    Reston, VA, USA; Washington D.C., DC, USA

    • Senior Software Engineer, Operations Research

    Zürich, Switzerland

    • Electrical Technician (Électrotechnicien)

    Farciennes, Belgium; Saint-Ghislain, Belgium

    • Program Manager I, Maintenance Planner, Cloud Data Centers

    Haskell, TX, USA

    • Customer Engineer, Data Analytics, Financial Services

    New York, NY, USA; Atlanta, GA, USA; +7 more; +6 more

    • Staff Software Engineer, AI/ML, Agent Assist

    Sunnyvale, CA, USA

    • Technical Leader, Google Cloud Capacity

    Sunnyvale, CA, USA; Kirkland, WA, USA

    • Data Center Facilities Technician, Electrical

    Stockholm, Sweden

    • Software Engineer, Robotic Test Automation

    Singapore

    • C vn v gii pháp khách hàng, nhóm Platform, Google Cloud

    Vietnam | Remote eligible

    • Software Engineering Manager, Geo, Duplex Agentic Platform

    Mountain View, CA, USA

    • Strategic Partner Development Lead, Android Business Communications

    Mountain View, CA, USA; Kirkland, WA, USA

    • Software Engineer III, Google Cloud

    Bengaluru, Karnataka, India

    • Category Manager, Construction

    Chicago, IL, USA; Sunnyvale, CA, USA

    • Field Sales Representative, Public Sector, Google Cloud (English)

    Singapore

    • Static Timing Analysis Manager, Full Chip, SOC, Implementation

    Mountain View, CA, USA

    • Principal Architect IV, Google Cloud

    Irvine, CA, USA; Los Angeles, CA, USA; +2 more; +1 more

    • Software Engineering Manager II, Site Reliability Engineering

    New York, NY, USA

    • Principal Architect, Financial Services Institution, Google Cloud (English, Polish)

    Warsaw, Poland

    • Staff Forward Deployed Engineer, GenAI, Google Cloud

    London, UK

    Showing 1 to 20 of 3892 rows

    1‑20 of 3892

    navigate_next

    Follow Life at Google on

    *

    More about us

    About usopen_in_newContact usopen_in_newPressopen_in_new

    Related Information

    Investor relationsopen_in_newBlogopen_in_new

    Equal Opportunity

    Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

    More about us

    expand_more

    Related information

    expand_more

    Equal opportunity

    expand_more

    Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

    helpHelpopen_in_new

    arrow_back

    Back to jobs search

    Product Solutions Engineer, Authentication and Security, gTech Ads

    share

    • linkCopy link
    • emailEmail a friend

    corporate_fareGoogleplaceSunnyvale, CA, USA

    bar_chartMid

    Mid

    Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

    Apply

    share

    • linkCopy link
    • emailEmail a friend

    Minimum qualifications:

    • Bachelor's degree or equivalent practical experience.

    • 3 years of experience troubleshooting technical issues for internal/external partners or customers.

    • Experience in either system design or reading code (e.g., Java, C++, Python).

    Preferred qualifications:

    • Master's degree in Business, Statistics, Mathematics, Economics, Engineering or Applied Science, or a related field.

    • 5 years of experience managing projects and working with analytics, software coding, or customer-side web technologies.

    • 5 years of experience with data analysis and SQL/MySQL.

    • 5 years of experience in a customer-facing role.

    • 5 years of experience working with Unix or Linux operating systems/commands.

    • 5 years of experience in operations management (i.e. process improvement, operational reviews, optimizing workflows, etc.).

    About the job

    gTech Ads is responsible for all support and media and technical services for customers big and small across our entire Ad products stack. We help our customers get the most out of our Ad and Publisher products and guide them when they need help. We provide a range of services from enabling better self help and in-product support, to providing better support through interactions, setting up accounts and implementing ad campaigns, and providing media solutions for customers business and marketing needs and providing complex technical and measurement solutions along with consultative support for our large customers. These solutions range from bespoke and customized ones for our customers to scalable support for millions of customers worldwide. Based on the evolving needs of our ads customers, we partner with Sales, Product and Engineering teams within Google to develop better solutions, tools, and services to improve our products and enhance our client experience. As a cross-functional and global team, we ensure our customers get the best return on investment with Google and we remain a trusted partner.

    In this role, you will be at the forefront of solving most challenging issues, acting as a technical consultant and trusted advisor for Google Ads customers. You will leverage your troubleshooting skills to identify root causes, develop troubleshooting tools and solutions, and communicate effectively with audiences, from engineers to executives. You will also improve our products and processes by identifying trends and advocating for customer needs.

    Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

    To learn more about gTech, check out our video.

    The US base salary range for this full-time position is $126,000-$181,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

    Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.

    Responsibilities

    • Prioritize and deliver outstanding customer service throughout the customer journey, troubleshooting and resolving issues with Google"s advertisers and Sales teams, agencies and partners.
    • Lead the technical investigation, triage, and resolution of escalations related to identity management, authentication pipeline failures, and unauthorized access vectors within the Ads ecosystems.
    • Act as the technical engineer on passwordless authentication rollouts, directly supporting the mandate, troubleshooting, and implementation of passkey technology for enterprise customers.
    • Develop tools and automation for better diagnostics/ data fixes and debugging, either independently or in partnership with Product Engineering teams.
    • Partner with Product Engineering and Trust and Safety to identify systemic authentication vulnerabilities, advocate for infrastructure fixes, provide product feedback, and drive data-driven root cause solutions for top customers.

    Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google"s Applicant and Candidate Privacy Policy.

    Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

    If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

    Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

    To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

    Follow Life at Google on

    *

    More about us

    About usopen_in_newContact usopen_in_newPressopen_in_new

    Related Information

    Investor relationsopen_in_newBlogopen_in_new

    Equal Opportunity

    Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

    More about us

    expand_more

    Related information

    expand_more

    Equal opportunity

    expand_more

    Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

    helpHelpopen_in_new

    Follow Life at Google on

    *

    More about us

    About usopen_in_newContact usopen_in_newPressopen_in_new

    Related Information

    Investor relationsopen_in_newBlogopen_in_new

    Equal Opportunity

    Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google"s EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

    More about us

    expand_more

    Related information

    expand_more

    Equal opportunity

    expand_more

    Privacyopen_in_newApplicant & Candidate Privacyopen_in_newTermsopen_in_newManage cookies

    helpHelpopen_in_new

    Google apps

    Main menu

    Similar Jobs

    See more jobs