Highlights
Make corrections to product registrations as needed by homeowners, dealers, or distributors. •Communicate warranty coverage updates to our Distribution network, dealer or homeowners.
Numbers & Facts
| Location | East Syracuse, NY |
| Industry | Staffing/Employment Agencies |
| Salary | $18 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
Description
Job Title: Product Registration Representative
Job Duration: 12+ months
Est. Pay Range: 18.00 –19.50 /hr. USD
Work Type: Onsite
Overview/ Responsibilities:
•Provide support to our Distributor network, dealer or homeowners.
•Communicate warranty coverage updates to our Distribution network, dealer or homeowners.
•Ensure that product model/serial numbers are loaded into our system.
•Communicate with Distributor Warranty Admins via email/Salesforce cases and telephone.
•Provide website navigation instruction for registering products online.
•Register equipment for homeowners when customer has no internet access.
•Provide customer warranty information.
•Make corrections to product registrations as needed by homeowners, dealers, or distributors.
•Refer customer to correct person/team when not a registration issue.
•Provide customer with product registration confirmations when needed.
Job Duration: 12+ months
Est. Pay Range: 18.00 –19.50 /hr. USD
Work Type: Onsite
Overview/ Responsibilities:
•Provide support to our Distributor network, dealer or homeowners.
•Communicate warranty coverage updates to our Distribution network, dealer or homeowners.
•Ensure that product model/serial numbers are loaded into our system.
•Communicate with Distributor Warranty Admins via email/Salesforce cases and telephone.
•Provide website navigation instruction for registering products online.
•Register equipment for homeowners when customer has no internet access.
•Provide customer warranty information.
•Make corrections to product registrations as needed by homeowners, dealers, or distributors.
•Refer customer to correct person/team when not a registration issue.
•Provide customer with product registration confirmations when needed.
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.